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Advance Auto Parts

Retail Parts ProStore 6116

Advance Auto Parts, Chicago, Illinois, United States, 60290

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Job Description Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It involves advanced identification, troubleshooting, and project assistance for DIY customers. The position sources parts from various channels including special order, FDO, second source, etc. The role has in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls

Achieve personal/store sales goals and service objectives

Manage DIY services including battery installation, testing, wiper installs, etc.

Ensure high standards of customer service and store appearance

Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.

Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)

Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and Parts lookup systems

Expert at testing and diagnostic equipment for DIY services

ASE P2 certified or ASE ready equivalent

Advanced solution, project and product quality recommendation ability

Advanced parts lookup and sourcing

Advanced selling skills for DIY

Essential Job Skills

Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronic, exhaust, etc.)

Speak and write English (Spanish a plus); communicate effectively and build strong relationships

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence

Understand and execute instructions furnished in written, oral, or diagram form

Successfully complete the Parts Knowledge Assessment

Use basic math accurately: add, subtract, multiply, and divide in all units of measure

Use Microsoft software effectively (Word, Excel required)

Strong organizational skills

Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience 3–5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education and Certifications Must have a valid driver's license.

ASE Certification Preferred, But Not Required

Physical Demands Position requires manual handling and on‑site physical tasks associated with retail parts operations.

Compensation Range USD 18.15 – 19.96 per hour.

Benefits Information Benefits details

EEO Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.

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