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Sunny Health & Fitness

E-Commerce Account Manager

Sunny Health & Fitness, California, Missouri, United States, 65018

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E-Commerce Account Manager

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Sunny Health & Fitness

Please note: this position is located in the City of Industry, CA. It is a full-time on-site role.

Overview The E-Commerce Account Manager will drive the growth, optimization, and performance of Sunny Health & Fitness’s digital sales channels. This role involves managing product listings, promotions, performance metrics, and day-to-day operations across our Shopify DTC website and third-party e-commerce marketplaces (e.g., Amazon, Walmart.com). You will contribute to improving conversion, profitability, and customer experience.

Responsibilities

Channel Management: Own daily management and optimization of e-commerce platforms including Shopify, Amazon, Walmart.com, and other digital marketplaces. Ensure accurate, compelling, and SEO-optimized product listings (titles, descriptions, images, A+ content, and more). Manage product launches, pricing updates, and promotional calendars across platforms.

Sales & Performance Optimization: Analyze key performance metrics (traffic, conversion rate, sales, margins, return rate, etc.) to identify growth opportunities. Regularly audit site and marketplace listings for accuracy, visibility, and best practices. Monitor and improve customer ratings, reviews, and overall experience.

Inventory & Fulfillment Coordination: Partner with operations and logistics teams to ensure product availability and minimize out-of-stocks or fulfillment delays. Forecast demand and monitor stock levels to support sales goals and prevent over- or under-stocking.

Promotions & Campaign Execution: Collaborate with internal marketing and paid media teams to plan and execute promotions, ad campaigns, and email strategies aligned with channel goals. Optimize product visibility through platform tools (e.g., Amazon ads, Shopify apps, coupons, deals).

Marketplace Operations: Maintain platform compliance and resolve account health, policy, or listing issues proactively. Stay current on platform updates, algorithm changes, and emerging tools or trends.

Cross-Functional Collaboration: Work with creative, marketing, product, and customer service teams to align messaging and improve the end-to-end digital shopping experience.

Qualifications

Bachelor’s degree in Marketing, Business, E-Commerce, or related field

2–4 years of experience in e-commerce account management, digital merchandising, or online marketplace operations

Hands-on experience with Shopify, Amazon Seller/Vendor Central, and other major e-commerce platforms

Strong analytical skills and experience with data platforms (Google Analytics, Excel, Looker, or similar)

Knowledge of SEO best practices and digital conversion optimization

Highly detail-oriented with a strong sense of ownership and urgency

Experience in fitness, consumer goods, or DTC e-commerce is a plus

Benefits

Medical, Dental, Vision Insurance: Company covers 80% for employees only

Life Insurance: Fully covered by the company

401k: Dollar-for-dollar matching up to 3%, eligible after one full year with full vesting

Sick Paid Leave

7 Paid Holidays (eligible after probation period)

Accrued Vacation

Employee fitness equipment discounts

Employment details

Seniority level: Entry level

Employment type: Full-time

Job function: Sales, General Business, and Education

Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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