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The Jamar Company

Roofing Service Account Manager

The Jamar Company, Eau Claire, Wisconsin, United States, 54701

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Company: Bartingale Mechanical

Job Title: Roofing Service Account Manager

Location: On-site & Eau Claire, WI

Opportunity Type: Non-Union

Employment Type: Full-time

Bartingale Mechanical is one of Wisconsin's premier providers of commercial plumbing, HVAC, and temperature control services. Headquartered in Eau Claire, we proudly serve businesses across Western Wisconsin with top-grade air‑conditioning, heating, refrigeration, and building automation solutions. We are known for our advanced tools, expert technicians, and a commitment to exceptional customer service—delivering reliable comfort while helping clients reduce energy costs.

Drive client success and shape the future of commercial and industrial roofing! As a key member of our Architectural team, you will manage and grow strategic relationships with top‑tier clients, delivering innovative roofing solutions and exceptional service.

You will be the trusted advisor, developing tailored plans, coordinating maintenance programs, and ensuring long‑term system performance. From resolving challenges quickly to analyzing market trends and uncovering growth opportunities, your impact will be felt across every project.

If you are passionate about building strong partnerships and making a difference in a dynamic industry, we want you on our team!

Essential Duties & Responsibilities

Client Relationship Management

Serve as the primary contact for commercial and industrial roofing clients.

Meet regularly to understand facility needs, ensure smooth communication, and assess satisfaction.

Partner with clients on long‑term maintenance plans for scheduled roofing work.

Account Strategy & Growth

Develop strategic account plans to strengthen relationships and drive growth.

Manage preventive maintenance programs, service contracts, and repair requests.

Implement retention strategies to expand client base and maximize opportunities.

Issue Resolution

Address complex client challenges involving technical roofing issues or multiple stakeholders.

Collaborate with internal teams to deliver timely solutions and maintain a positive experience.

Financial & Market Analysis

Monitor account performance, identify improvement areas, and prepare reports.

Analyze market trends and competitor activity to inform strategic decisions.

Industry Expertise

Stay current on roofing technologies, materials, and regulations.

Provide clients with insights and recommendations to support long‑term facility goals.

Perform other tasks as assigned to support departmental success.

Required Education & Experience

Two years’ or more of experience in the commercial or industrial roofing sector, including client account management and hands‑on expertise with EPDM, TPO, PVC, BUR, and coatings.

Proven ability to build, maintain, and balance strong client relationships.

Skilled in identifying client needs and translating them into actionable, results‑driven solutions.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other essential computer applications.

Experience with CRM platforms and related tools for effective client account management.

Other Details

This position will report regularly in person to Eau Claire, WI.

Must possess and maintain a valid state driver’s license.

Willingness and ability to travel 50% of the time to local and regional job sites and client locations.

All offers of employment are contingent upon satisfactory completion of a pre‑employment drug screening and background check.

What Sets Us Apart

Safety

– You are part of a team that practices safety first in everything we do.

Innovative Culture

– Where all ideas are valued and new concepts are encouraged, ensuring continuous growth and out‑of‑the‑box thinking.

Onboarding

– Coordinated support to ensure integration into the company and a complete understanding of role and team members.

Collaborative Environment

– Join a workspace where support and open communication are the foundation, leading to stronger relationships and teams.

Continuous Learning

– Access to resources and opportunities for day‑to‑day learning and professional development.

Community Engagement

– We encourage and support community involvement and volunteer work, providing opportunities to give back and make a positive impact.

Impact

– Be part of a company that makes a difference, both in the market and in the community.

Compensation & Benefits

The expected annual compensation range for this position is

$62,000-$92,500 . Compensation will vary depending on relevant knowledge, skills, training, experience, and market conditions.

This position is eligible for profit sharing based on company performance in addition to other benefits that support the total well‑being of you and your family. Some benefits include:

Comprehensive Health Coverage:

Medical, Dental, & Vision Options

Employer-Paid Coverage:

Group Term Life, Short & Long-Term Disability Coverage

401(k) with Employer Match

Discounted Company Stock (Employee Stock Purchase Plan)

Profit Sharing

Generous Paid Time Off & Paid Holidays

Employee Referral Bonus Program

Robust Training/Development & Professional Growth Opportunities

Exclusive Discounts:

Access to Perks Marketplace Discount Program

Company Engagement, and More

Disclaimer:

The statements above are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required for this classification. All personnel may be required to perform duties outside of their typical responsibilities on an occasional basis as needed.

This position is not eligible for sponsorship.

The Jamar Company is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Equal Opportunity Employer, including individuals with disabilities and veterans.

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