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RethinkFirst

Account Manager - RethinkBH

RethinkFirst, Myrtle Point, Oregon, United States, 97458

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Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (RethinkBH.com) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth. Therefore, we are looking for the right person to join our sales team!

Responsibilities

Lead the development and execution of an upsell/cross-sell plan by strategically identifying target organizations and build out a pipeline across all Rethink Behavioral Health customer segments

Lead the full cycle upsell/cross-sell process from initial target identification, outreach, product demonstrations & education, and contracting

Simultaneously and effectively manage multiple deals and client engagements, and maintain real-time and accurate sales activity tracking & reporting

Actively work together with marketing and other parts of the organization in refining product positioning while also translating customer feedback to optimize product deliverables and features

Effectively leverage cross-functional resources and subject matter experts within the organization, knowing when to bring the VP of customer success, clinical leadership or technical expertise into deal discussions

Partner with product & engineering teams to execute go-to-market plans for new products & marketplace solutions

Assist customer success managers in achieving retention goals by joining customers calls as a subject matter expert to provide product training & best practice coaching

Attend and represent the firm in major tradeshows and industry exhibitions and leverage such opportunities to identify and source potential new clients

Qualifications

Bachelor's degree in psychology, education or related field

Experience in ABA/autism/special education

Experience in account management or sales (ideally up-selling and cross-selling to ABA practices)

Must be comfortable working with technology and fluent in Microsoft Office

Experience working with a SaaS (software) company highly preferred

Excellent verbal and written communication skills.

Strong customer relationship management skills.

Ability to position Rethink solutions and communicate key messages to practice owners and key decision makers.

Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel.

Ability to effectively prioritize, organize, and perform a variety of concurrent tasks.

Proficiency with Microsoft Excel, Word, and PowerPoint applications.

Experience using Salesforce.com is desirable.

Benefits

Health, Dental, & Vision insurance

401(k) + company match

Paid time off

Parental leave

Professional development assistance

Location:

Remote opportunities are only available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI

Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities.

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