Major Account Manager

Auctane is seeking a Major Account Manager (MAM) to drive growth within an assigned portfolio of managed accounts, retain volume, and manage customer satisfaction. The ideal candidate will have at least 4 years of field sales experience and 2 years of relationship management experience. The MAM will work directly with personnel from the United States Postal Service, other channel partners, product marketing, engineering, and other personnel to ensure client satisfaction and retention. The role requires strong verbal and written communication skills, a strong professional presence, and the ability to work with C-level executives. Responsibilities include managing a strategic book of business, annually increasing portfolio revenue, preparing annual plans for each assigned managed account, and conducting quarterly QBRs. The MAM will also introduce new technologies, products, and features, increase the profitability of each account, and take ownership of the customer experience post-sales. Requirements

Minimum of 4 years of field sales experience Minimum of 2 years of relationship management experience Excellent verbal and written communication skills Strong professional presence Strong analytical and organizational skills Proven ability to be a strategic problem solver What We Offer

Hybrid work arrangement with 3 days per week in the office Flex Time Off policy 12 paid holidays 401k employer matching program Annual merit reviews Company events and team-building activities Attractive office space with free drinks and snacks Weekly catered lunches Health and wellness programs Fitness center and gym discounts Education reimbursement Employee Referral Program Inclusive and casual work environment Auctane is an Equal Opportunity Employer and welcomes applications from diverse candidates.

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