Medical Device Sales Support Specialist

South Charlotte Medical Sales Corporation is adding a Sales Support Specialist to assist their specialty division. This is a great opportunity for new grads! Convenient location with many amenities. Salary up to $52K Responsibilities of the Medical Device Sales Support Specialist: Process orders, verifies product description, quantity, shipping and billing information via computer-based applications. Educates customers on and administers all product warranty information. Recommends products based on customer need, cost, availability and/or specifications. Identify, research and resolve customer issues. Communicates with Sales to provide extensive details regarding potential opportunities and / or issues. Communicates with various company departments, as well as shipping carriers and other outside agencies to answer questions, provide information, or expedite shipping. Informs customers of back orders and sales sample orders, ensuring that these are coded correctly and charged to the correct account. Qualifications of the Medical Device Support Specialist: Bachelor's Degree SAP experience beneficial One year prior experience in a customer service environment beneficial Excellent communication skills, verbal and written Seniority level

Associate Employment type

Full-time Job function

Customer Service Industries

Medical Equipment Manufacturing Medical insurance, Vision insurance, 401(k)

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