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DigiFist

Shopify Account Manager

DigiFist, Sauk Trail Beach, Wisconsin, United States

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DigiFist is a Shopify Premier Partner agency specializing in world‑class Shopify themes, conversion‑focused store builds, and ongoing growth support for merchants globally. We work with ambitious e‑commerce brands and deliver premium development, UX, and performance solutions.

We’re now looking for a

part‑time, Dutch‑speaking Shopify Account Manager

to support our Belgian and Dutch clients and ensure they receive an exceptional experience across all touchpoints.

What You’ll Do

Managing a portfolio of Dutch‑speaking Shopify clients

Being the main point of contact — handling requests, updates, questions, and project coordination

Translating client needs into actionable tasks for design, UX, and development

Supporting ongoing retainers, mini‑projects, and theme customization work

Preparing briefs, timelines, and client communication for internal teams

Tracking project progress to ensure smooth delivery

Identifying opportunities for upsells such as theme upgrades, UX improvements, CRO tasks, SEO, and paid media support

Maintaining high levels of client satisfaction and retention

This is a

part‑time role

ideal for someone who wants a stable, flexible position with consistent client‑facing responsibility.

What We’re Looking For

Must have a minimum 2 years of hands‑on Shopify experience

Fluent Dutch (native‑level or close) — essential

2–5 years of account management / client success / project coordination experience in an e‑commerce or digital agency environment

Strong understanding of Shopify store builds, migrations, integrations, apps, and customizations

Experience coordinating cross‑functional teams (dev, design, marketing)

Skills in consultative selling, pipeline management, upselling & cross‑selling

Familiarity with CRM tools (Salesforce or similar)

Excellent English (additional languages are a plus)

Based in Belgium or the Netherlands (Antwerp proximity preferred, hybrid possible)

Proactive, communicative, customer‑oriented, able to handle multiple projects at once

Why Join Us

Be part of an innovative Shopify partner agency serving merchants worldwide.

Take ownership of a critical area of the business where your insights directly shape customer experience.

Work with a collaborative, international team.

Opportunities for learning, growth, and specialization in e‑commerce technologies.

Flexible remote working environment.

Seniority level

Mid‑Senior level

Employment type

Part‑time

Job function

Business Development and Sales

Advertising Services and Technology, Information and Media

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