TSP, a Syneos Health company
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Specialty Account Manager
role at
TSP, a Syneos Health company
Our client is a biopharmaceutical company developing and delivering novel therapies for the management of central nervous system (CNS) disorders. The client’s team is a lean, dynamic group of individuals committed to addressing unmet needs for patients with CNS disorders. The client is based in New York City.
About This Role This role is field‑based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels. The Specialty Account Manager (SAM) will execute commercial activities for assigned geographies, establish relationships with customers, and ensure a successful sale of our products. SAMs are expected to be disease‑category experts and product champions, providing account management support and exhibiting business knowledge of the local landscape to assess key stakeholders and future trends within the marketplace.
Proficient in both virtual and live customer engagements
Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership
Promote within our approved labeling in a comprehensive, fair, and ethical manner consistent with industry and corporate legal and regulatory guidelines
Develop strong customer relationships by better understanding the customer’s needs
Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior‑authorization, and appeals/denials)
Maximize use of marketing resources to maintain and develop customer relationships to grow customers’ confidence to prescribe the client’s medications for appropriate patients
Communicate territory activity in an accurate and timely manner as directed by management
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
Successfully complete all training classes in a timely manner
Complete administrative duties in an accurate and timely fashion
Manage efforts within assigned promotional budget
Effectively collaborate across all corporate functions
Attend medical congresses and society meetings as needed
Ensure timely access for patients through patient services and savings programs
Overnight travel as indicated by the needs of the business
Additional responsibilities as assigned
Qualifications / Requirements
Bachelor’s degree from an accredited college or university
Minimum of 5 years of field customer experience and/or account management; at least 3 years of Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role
5 years of consistent top performance in the pharmaceutical, biotech or medical sales space
Psychiatry/CNS experience strongly preferred
Demonstrated experience delivering outstanding results
Launch experience strongly preferred
Must live in the territory’s geography
Experience strategizing within cross‑functional teams, utilizing differential resources to achieve business goals
Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
Comfortability with uncertainty and high expectations
Patient support services experience a plus
Strong digital marketing aptitude
Strong interpersonal, presentation, and communication skills
Salary & Benefits The anticipated salary range for this role is $100,000 - $150,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. The client offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.
TSP Talent Solutions and our customers are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Seniority level: Mid-Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industry: Staffing and Recruiting
Location: Carson City, NV (Opportunity to work in South Lake Tahoe, CA)
#J-18808-Ljbffr
Specialty Account Manager
role at
TSP, a Syneos Health company
Our client is a biopharmaceutical company developing and delivering novel therapies for the management of central nervous system (CNS) disorders. The client’s team is a lean, dynamic group of individuals committed to addressing unmet needs for patients with CNS disorders. The client is based in New York City.
About This Role This role is field‑based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels. The Specialty Account Manager (SAM) will execute commercial activities for assigned geographies, establish relationships with customers, and ensure a successful sale of our products. SAMs are expected to be disease‑category experts and product champions, providing account management support and exhibiting business knowledge of the local landscape to assess key stakeholders and future trends within the marketplace.
Proficient in both virtual and live customer engagements
Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership
Promote within our approved labeling in a comprehensive, fair, and ethical manner consistent with industry and corporate legal and regulatory guidelines
Develop strong customer relationships by better understanding the customer’s needs
Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior‑authorization, and appeals/denials)
Maximize use of marketing resources to maintain and develop customer relationships to grow customers’ confidence to prescribe the client’s medications for appropriate patients
Communicate territory activity in an accurate and timely manner as directed by management
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
Successfully complete all training classes in a timely manner
Complete administrative duties in an accurate and timely fashion
Manage efforts within assigned promotional budget
Effectively collaborate across all corporate functions
Attend medical congresses and society meetings as needed
Ensure timely access for patients through patient services and savings programs
Overnight travel as indicated by the needs of the business
Additional responsibilities as assigned
Qualifications / Requirements
Bachelor’s degree from an accredited college or university
Minimum of 5 years of field customer experience and/or account management; at least 3 years of Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role
5 years of consistent top performance in the pharmaceutical, biotech or medical sales space
Psychiatry/CNS experience strongly preferred
Demonstrated experience delivering outstanding results
Launch experience strongly preferred
Must live in the territory’s geography
Experience strategizing within cross‑functional teams, utilizing differential resources to achieve business goals
Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
Comfortability with uncertainty and high expectations
Patient support services experience a plus
Strong digital marketing aptitude
Strong interpersonal, presentation, and communication skills
Salary & Benefits The anticipated salary range for this role is $100,000 - $150,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. The client offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.
TSP Talent Solutions and our customers are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Seniority level: Mid-Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industry: Staffing and Recruiting
Location: Carson City, NV (Opportunity to work in South Lake Tahoe, CA)
#J-18808-Ljbffr