Elevated Facility Services
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Account Manager
role at
Elevated Facility Services .
Elevated, the fastest-growing independent elevator services provider in the nation, is proudly powered by APi Group, a global leader in safety and specialty services. Elevated operates in 58 markets across 22 states, bringing together the industry’s best technicians to deliver exceptional service backed by APi Group's world‑class corporate infrastructure. With over 500 locations globally, APi Group reinforces Elevated’s local operations, ensuring our technicians can thrive and deliver innovative solutions that meet customer needs.
Both Elevated and APi Group share a commitment to creating a people‑first culture that focuses on leadership development and professional growth. APi Group’s purpose, We Build Great Leaders, drives both companies to empower employees at all levels. Whether at the local level or within the broader APi network, our teams are guided by a distinct leadership culture that fosters collaboration, innovation, and excellence. Together, we are redefining elevator services with entrepreneurial spirit, superior service, and a shared vision of becoming the global standard of excellence.
Job Summary The Account Manager in the elevator industry is responsible for maintaining and growing relationships with clients, including building owners, property managers, and contractors. They serve as the key point of contact, overseeing sales, contract negotiations, service delivery, and customer satisfaction for elevator products and services. The role involves identifying client needs, providing solutions, coordinating with technical and service teams, and ensuring timely resolution of issues to maximize client retention and achieve revenue targets.
Responsibilities
Generate sales among client accounts, including upsell and cross‑selling
Operate as the point of contact for assigned customers
Develop and maintain long‑term relationships with accounts
Ensure clients receive requested products and services in a timely fashion
Communicate client needs and demands to management
Forecast and track client account metrics
Manage projects within client relationships, working to carry out client goals while meeting company goals
Identify opportunities to grow business with existing clients
Coordinate with staff members working on the same account to ensure consistent service
Collaborate with sales team to reach prospective clients
Service multiple clients concurrently, often meeting deadlines
Keep records of client transactions
Qualifications
Bachelor’s degree preferred
Minimum of 5 years experience in a sales and/or account support role
Strong attention to detail and ability to multi‑task
Excellent verbal and written communication skills
Technical mechanical concepts and terminology aptitude
Top pay in the industry
Very low health insurance cost for dependent and family coverage
Generous 401(k) match towards retirement account
Competitive commission structure
Elevated is an Equal Opportunity Employer. We value diversity and encourage applicants of all backgrounds regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
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Account Manager
role at
Elevated Facility Services .
Elevated, the fastest-growing independent elevator services provider in the nation, is proudly powered by APi Group, a global leader in safety and specialty services. Elevated operates in 58 markets across 22 states, bringing together the industry’s best technicians to deliver exceptional service backed by APi Group's world‑class corporate infrastructure. With over 500 locations globally, APi Group reinforces Elevated’s local operations, ensuring our technicians can thrive and deliver innovative solutions that meet customer needs.
Both Elevated and APi Group share a commitment to creating a people‑first culture that focuses on leadership development and professional growth. APi Group’s purpose, We Build Great Leaders, drives both companies to empower employees at all levels. Whether at the local level or within the broader APi network, our teams are guided by a distinct leadership culture that fosters collaboration, innovation, and excellence. Together, we are redefining elevator services with entrepreneurial spirit, superior service, and a shared vision of becoming the global standard of excellence.
Job Summary The Account Manager in the elevator industry is responsible for maintaining and growing relationships with clients, including building owners, property managers, and contractors. They serve as the key point of contact, overseeing sales, contract negotiations, service delivery, and customer satisfaction for elevator products and services. The role involves identifying client needs, providing solutions, coordinating with technical and service teams, and ensuring timely resolution of issues to maximize client retention and achieve revenue targets.
Responsibilities
Generate sales among client accounts, including upsell and cross‑selling
Operate as the point of contact for assigned customers
Develop and maintain long‑term relationships with accounts
Ensure clients receive requested products and services in a timely fashion
Communicate client needs and demands to management
Forecast and track client account metrics
Manage projects within client relationships, working to carry out client goals while meeting company goals
Identify opportunities to grow business with existing clients
Coordinate with staff members working on the same account to ensure consistent service
Collaborate with sales team to reach prospective clients
Service multiple clients concurrently, often meeting deadlines
Keep records of client transactions
Qualifications
Bachelor’s degree preferred
Minimum of 5 years experience in a sales and/or account support role
Strong attention to detail and ability to multi‑task
Excellent verbal and written communication skills
Technical mechanical concepts and terminology aptitude
Top pay in the industry
Very low health insurance cost for dependent and family coverage
Generous 401(k) match towards retirement account
Competitive commission structure
Elevated is an Equal Opportunity Employer. We value diversity and encourage applicants of all backgrounds regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
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