TEALL Sports & Entertainment
REVELxp - Account Manager, Rhino Winston-Salem
TEALL Sports & Entertainment, Winston Salem, North Carolina, United States, 27104
REVELxp - Account Manager, Rhino Winston-Salem
Join TEALL Sports & Entertainment to lead fan experiences at the Rhino in Winston‑Salem.
About REVELXP
REVELXP is a premier sports hospitality company that works with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full‑service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal‑oriented, purpose driven, high‑energy individuals to join our team! We created REVELXP to reimagine and redefine game day with memory‑making experiences that ignite fan passion, drive attendance and build loyalty for sports and entertainment brands across the world.
Duties and Responsibilities
Provide leadership to all staff at your account, both in the office and at events.
Communicate regularly with the REVELXP Staffing Operations Management Team to provide updates on your accounts’ internal and external operations.
Build, maintain, and nourish constructive relationships with your clients and provide and receive all types of feedback in a professional manner.
Lead large‑scale staff training to both company and client’s venue standards. Topics include venue breakouts, emergency management, customer service, positive team environment, and staff job duties.
Create and track all event invoices at your account while using our workforce management solution system, ABI MasterMind.
Ensure compliance with all company administrative policies and procedures.
Manage your account’s budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups within your account.
NOTE: This is NOT a sales job.
Working Conditions
Position functions under the direct supervision of the Assistant Vice President of REVELXP.
Position functions with significant independence in day‑to‑day duties and responsibilities. Longer hours/days are necessitated by large events and significant training sessions.
Frequently required to work evenings, weekends, and holidays as scheduled.
Must be able to move in a quick, energetic manner.
Long periods of standing and constant movement around the event venue are expected on event days.
Long periods of sitting while on the phone and the computer are common on office days.
Requirements
Bachelor’s degree required and a minimum of two years of large‑scale sports & event management experience or collegiate/professional football experience required.
Must show proven leadership and effective communication experience in managing large groups of people in a fast‑paced environment.
Previous football operations (or large event) experience required.
Lead by example professionally and personally.
Have excellent verbal and written communication skills. Speaking in front of large groups, as conducting training will be required.
Be computer literate and have working knowledge in Microsoft Word and Excel.
Be able to respond to change in a positive and productive way.
Exhibit an emphasis on customer service.
Demonstrate organization and attention to small, yet critical, details.
Be able to handle multiple tasks.
Must have excellent problem solving and negotiation skills.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Business Development
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About REVELXP
REVELXP is a premier sports hospitality company that works with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full‑service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal‑oriented, purpose driven, high‑energy individuals to join our team! We created REVELXP to reimagine and redefine game day with memory‑making experiences that ignite fan passion, drive attendance and build loyalty for sports and entertainment brands across the world.
Duties and Responsibilities
Provide leadership to all staff at your account, both in the office and at events.
Communicate regularly with the REVELXP Staffing Operations Management Team to provide updates on your accounts’ internal and external operations.
Build, maintain, and nourish constructive relationships with your clients and provide and receive all types of feedback in a professional manner.
Lead large‑scale staff training to both company and client’s venue standards. Topics include venue breakouts, emergency management, customer service, positive team environment, and staff job duties.
Create and track all event invoices at your account while using our workforce management solution system, ABI MasterMind.
Ensure compliance with all company administrative policies and procedures.
Manage your account’s budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups within your account.
NOTE: This is NOT a sales job.
Working Conditions
Position functions under the direct supervision of the Assistant Vice President of REVELXP.
Position functions with significant independence in day‑to‑day duties and responsibilities. Longer hours/days are necessitated by large events and significant training sessions.
Frequently required to work evenings, weekends, and holidays as scheduled.
Must be able to move in a quick, energetic manner.
Long periods of standing and constant movement around the event venue are expected on event days.
Long periods of sitting while on the phone and the computer are common on office days.
Requirements
Bachelor’s degree required and a minimum of two years of large‑scale sports & event management experience or collegiate/professional football experience required.
Must show proven leadership and effective communication experience in managing large groups of people in a fast‑paced environment.
Previous football operations (or large event) experience required.
Lead by example professionally and personally.
Have excellent verbal and written communication skills. Speaking in front of large groups, as conducting training will be required.
Be computer literate and have working knowledge in Microsoft Word and Excel.
Be able to respond to change in a positive and productive way.
Exhibit an emphasis on customer service.
Demonstrate organization and attention to small, yet critical, details.
Be able to handle multiple tasks.
Must have excellent problem solving and negotiation skills.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Business Development
#J-18808-Ljbffr