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WellBiz Brands, Inc.

Sales Associate and Customer Service

WellBiz Brands, Inc., Fairfield, Connecticut, us, 06828

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Overview Elements Massage Fairfield is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program sales and we reward our team when we meet our objectives.

Do you want to work in a job where you can help change clients’ lives? Our team members will earn commission for Wellness Plan sales.

Role Elements Massage Fairfield is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.

Responsibilities

Inform all clients about the benefits of the Elements Massage Wellness Program, a no‑hassle membership plan

Follow our proven sales process to enroll clients into the Elements Massage Wellness Program

Be the first and final face of hospitality, whether on the phone or in the studio

Ensure the client appointment paperwork and payment process is brief, painless and accurate

Work as a team with our managers and massage therapists to create an environment where clients are at the center of the world

Skills

Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty

The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients

The right candidate can turn every incident of client criticism into a story of great customer service

Qualifications

Prior retail sales experience is preferred

Customer service experience in a spa‑like environment is preferred, catering experiences that distinguish their value with attention, hospitality and execution

Familiarity with modern office tools and systems scheduling and payments are all processed with easy‑to‑learn computer programs

Driven to create the best work environment for the employees and the best experiences for the client

Benefits

Pay depending on experience

Bonuses based on monthly conversion numbers

Complimentary monthly massage

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

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