Account Manager

At MD Building Services, our client relationships are the top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact. The ability to speak Spanish and Portuguese would be a be an advantage. Our ideal candidate will have a passion for helping others, and a drive for providing exceptional customer service. Applicants should also be comfortable working with organizational software and be available to visit clients throughout New England. The account manager will be given a vehicle for official use and a tremendous opportunity for advancement within this fast-growing company. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward. Responsibilities Be the lead point of contact in all matters concerning client needs and concerns. Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their need Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly Train new hires and build lasting relationships with employees Develop, training methods and employee retention programs Skills Proven work experience as an Account Manager or relevant role Janitorial custodial or cleaning experience in a Supervisory capacity Demonstrable ability to communicate with and train employees to the highest professional standards. Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. Strong verbal and written communication skills Job Type: Full-time Salary: $50,000.00 per year Benefits: Cell phone reimbursement Company car Employee discount Flexible schedule Paid time off Paid training Travel reimbursement Schedule: Monday to Friday On call Weekends as needed Supplemental pay types: Commission Yearly bonus Travel requirement: Travel Ability to commute/relocate: Marlborough, MA 01752: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

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