Advance Auto Parts
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Job Description What is a Retail Parts Pro? A professional level sales position capable of supporting advanced functions in the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It has the ability for advanced identification, troubleshooting, and project assistance for DIY customers. It can source from numerous places including special order, FDO, second source, etc. It has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skillsOperating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience.
Proven sales ability with past experience in fulfillment of customer transactions.
Certificates, Licenses, Registrations
Must have a valid driver's license.
ASE Certification Preferred, But Not Required No requirement, but preferred.
Compensation Range 19.95 USD PER HOUR - 21.95 USD PER HOUR
Benefits Information Benefits Information: https://jobs.advanceautoparts.com/us/en/benefits
California Residents Click Below For Privacy Notice California Residents click below for privacy notice: https://jobs.advanceautoparts.com/us/en/disclosures
We are an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
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Job Description What is a Retail Parts Pro? A professional level sales position capable of supporting advanced functions in the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It has the ability for advanced identification, troubleshooting, and project assistance for DIY customers. It can source from numerous places including special order, FDO, second source, etc. It has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skillsOperating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience.
Proven sales ability with past experience in fulfillment of customer transactions.
Certificates, Licenses, Registrations
Must have a valid driver's license.
ASE Certification Preferred, But Not Required No requirement, but preferred.
Compensation Range 19.95 USD PER HOUR - 21.95 USD PER HOUR
Benefits Information Benefits Information: https://jobs.advanceautoparts.com/us/en/benefits
California Residents Click Below For Privacy Notice California Residents click below for privacy notice: https://jobs.advanceautoparts.com/us/en/disclosures
We are an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
#J-18808-Ljbffr