Polène Paris
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Temp Sales Advisor - New York
role at
Polène Paris
Polène, founded in 2016 by three siblings, is a French leather goods house that combines minimalism with creative exploration to offer unique and signature designs crafted with exceptional artisanal expertise. The leather, exclusively sourced from certified Italian and Spanish tanneries, is sculpted to create organic forms, folds, drapery effects, or weavings. Production is entrusted to artisans in Ubrique, Spain, renowned for their high‑end leather craftsmanship. Since 2023, Polène has expanded into jewelry, exploring nature‑inspired themes from wind undulations to rock textures.
THE POLENE ENVIRONMENT Polène boutiques embody our brand’s universe, reflecting our positioning that attracts a high‑end, international clientele. By applying for this position, you are embarking on a journey where a passion for luxury leather goods and an unwavering dedication to exceptional service will define your daily endeavors. Our flagship store, located at 487 Broadway, requires experienced individuals capable of delivering remarkable experiences to our demanding international customers.
YOUR RESPONSIBILITIES 1. Creating the Polène Experience
Advise and assist customers throughout their purchase journey, providing quality service from greeting to departure.
Offer personalized and excellent customer experiences by attentively addressing needs and exemplifying Polène's image.
Promote and encourage additional sales, mastering and informing customers about our services during and after purchases.
2. Cash Management & Additional Tasks
Handle opening and closing of registers and process transactions.
Develop CRM client follow‑up and participate in daily boutique reporting.
Ensure the boutique's upkeep, including merchandising, maintaining the sales area, and supporting stockists with organization and inventory tasks.
3. Boutique Opening and Closing
Prepare the boutique before opening: activate lighting, equipment, music, verify merchandising, and restock shopping bags.
Close the boutique after closing time: initiate telecollects, secure registers, send reports, deactivate lighting and equipment, adjust merchandising based on stock, organize materials, and turn off music.
YOUR KEYS TO SUCCESS
Experience in dealing with high‑end international customers in a similar role, preferably in the luxury and/or leather goods sectors.
Strong sensitivity to our products, craftsmanship, and leather artistry, with the ability to passionately share this with customers.
Easy integration into a team, demonstrating a collaborative and supportive spirit.
A friendly demeanor with natural relational ease, consistently taking the initiative to create and drive meaningful interactions with our discerning clientele.
A sharp service orientation, coupled with rigor, proactivity, and meticulous attention to detail.
Autonomy, adaptability, and resilience to manage high boutique traffic effectively.
Fluency in English is required; proficiency in additional languages is a plus.
If you are passionate about luxury leather goods and delivering exceptional customer service, we invite you to apply and join our dynamic team at Polène!
Polène is committed to promoting diversity and inclusion within its teams.
Seniority level Associate
Employment type Temporary
Job function Sales and Customer Service
Industries Retail Apparel and Fashion
#J-18808-Ljbffr
Temp Sales Advisor - New York
role at
Polène Paris
Polène, founded in 2016 by three siblings, is a French leather goods house that combines minimalism with creative exploration to offer unique and signature designs crafted with exceptional artisanal expertise. The leather, exclusively sourced from certified Italian and Spanish tanneries, is sculpted to create organic forms, folds, drapery effects, or weavings. Production is entrusted to artisans in Ubrique, Spain, renowned for their high‑end leather craftsmanship. Since 2023, Polène has expanded into jewelry, exploring nature‑inspired themes from wind undulations to rock textures.
THE POLENE ENVIRONMENT Polène boutiques embody our brand’s universe, reflecting our positioning that attracts a high‑end, international clientele. By applying for this position, you are embarking on a journey where a passion for luxury leather goods and an unwavering dedication to exceptional service will define your daily endeavors. Our flagship store, located at 487 Broadway, requires experienced individuals capable of delivering remarkable experiences to our demanding international customers.
YOUR RESPONSIBILITIES 1. Creating the Polène Experience
Advise and assist customers throughout their purchase journey, providing quality service from greeting to departure.
Offer personalized and excellent customer experiences by attentively addressing needs and exemplifying Polène's image.
Promote and encourage additional sales, mastering and informing customers about our services during and after purchases.
2. Cash Management & Additional Tasks
Handle opening and closing of registers and process transactions.
Develop CRM client follow‑up and participate in daily boutique reporting.
Ensure the boutique's upkeep, including merchandising, maintaining the sales area, and supporting stockists with organization and inventory tasks.
3. Boutique Opening and Closing
Prepare the boutique before opening: activate lighting, equipment, music, verify merchandising, and restock shopping bags.
Close the boutique after closing time: initiate telecollects, secure registers, send reports, deactivate lighting and equipment, adjust merchandising based on stock, organize materials, and turn off music.
YOUR KEYS TO SUCCESS
Experience in dealing with high‑end international customers in a similar role, preferably in the luxury and/or leather goods sectors.
Strong sensitivity to our products, craftsmanship, and leather artistry, with the ability to passionately share this with customers.
Easy integration into a team, demonstrating a collaborative and supportive spirit.
A friendly demeanor with natural relational ease, consistently taking the initiative to create and drive meaningful interactions with our discerning clientele.
A sharp service orientation, coupled with rigor, proactivity, and meticulous attention to detail.
Autonomy, adaptability, and resilience to manage high boutique traffic effectively.
Fluency in English is required; proficiency in additional languages is a plus.
If you are passionate about luxury leather goods and delivering exceptional customer service, we invite you to apply and join our dynamic team at Polène!
Polène is committed to promoting diversity and inclusion within its teams.
Seniority level Associate
Employment type Temporary
Job function Sales and Customer Service
Industries Retail Apparel and Fashion
#J-18808-Ljbffr