Knoetic, Inc.
A leading technology firm in New York is seeking a Customer Success Lead/Principal to oversee customer engagement and drive product adoption across mid-market accounts. The ideal candidate has 4-10 years of experience in high-intensity customer success roles, a strong executive presence, and a passion for leveraging AI in customer success operations. You will play a crucial role in shaping the product roadmap while building deep relationships with C-level executives. This role is primarily in-person at Hudson Yards, NYC.
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