Collabera
About Collabera:
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
• Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey http://www.collabera.com/about_us/accolades.jsp
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Job Title: Order Management Specialist Duration: 6 Months (Could go beyond) Summary/Purpose: Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met. Establish and maintain communication with the appropriate individuals throughout the process (OTR Regional Mgr, Install Specialist, OTR Logistics, Installation coordinator, application coordinator, Finance, 6 Sigma.). Order Entry and backlog quality. Implement changes as required for each project followed. Fulfillment grounded on SCOT optimization. Ensure orders validation, compliance and approvals before Order Entry. Own and update timely key dates using local operating mechanisms and reports. Set up contract review with Finance/OTR Regional Manager. Daily follow up of customer credit documentation and inventory. Follow shipment, installation, application via reports. Follow up on collections issues due to OTR. Provide root cause on defect analysis. Qualifications/Requirements Bachelor’ s degree OR Associates degree and 5 years related experience OR high school diploma & 15 years related experience. Desired Characteristics: Strong verbal and written communication skills Ability to work in a fast-paced environment Need to be able to prioritize Proactively follow up on open issues Basic accounting skills Current or previous experience in a project management, customer relations or order management role Previous experience supporting Sales or Service teams Proven ability to build relationships with remote colleagues Demonstrated aptitude and success in fostering solid, value-based relationships with internal and external customers Ability to work extended hours & weekends during peak times of the year
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Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
• Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey http://www.collabera.com/about_us/accolades.jsp
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Job Title: Order Management Specialist Duration: 6 Months (Could go beyond) Summary/Purpose: Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met. Establish and maintain communication with the appropriate individuals throughout the process (OTR Regional Mgr, Install Specialist, OTR Logistics, Installation coordinator, application coordinator, Finance, 6 Sigma.). Order Entry and backlog quality. Implement changes as required for each project followed. Fulfillment grounded on SCOT optimization. Ensure orders validation, compliance and approvals before Order Entry. Own and update timely key dates using local operating mechanisms and reports. Set up contract review with Finance/OTR Regional Manager. Daily follow up of customer credit documentation and inventory. Follow shipment, installation, application via reports. Follow up on collections issues due to OTR. Provide root cause on defect analysis. Qualifications/Requirements Bachelor’ s degree OR Associates degree and 5 years related experience OR high school diploma & 15 years related experience. Desired Characteristics: Strong verbal and written communication skills Ability to work in a fast-paced environment Need to be able to prioritize Proactively follow up on open issues Basic accounting skills Current or previous experience in a project management, customer relations or order management role Previous experience supporting Sales or Service teams Proven ability to build relationships with remote colleagues Demonstrated aptitude and success in fostering solid, value-based relationships with internal and external customers Ability to work extended hours & weekends during peak times of the year
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