Amcor
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Customer Account Specialist
role at
Amcor .
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world‑class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
Overview This position provides daily support for customer accounts to ensure the effective execution of customer’s needs. The position requires partnerships with multiple functional areas within Amcor to ensure customer requirements are achieved at a professional level. This role actively collaborates with internal teams to build and maintain strong relationships with assigned accounts resulting in business growth.
Responsibilities and Qualifications
Able to perform all activities at Customer Experience Specialist I level
Manage top tier level accounts
Pro‑actively engage customers to better understand account needs and challenges
Participates with departmental and cross functional teams and projects
Perform other related duties as assigned
Ability to make fact‑based decisions and understand the impact on our customers and business
Demonstrates professional verbal and written skills in fast‑paced environment
Ability to perform independently with minimal supervision
Ability to multi‑task, prioritize and manage time effectively
Fluent in all required databases, programs, portals, and operating systems necessary for internal and external support
College degree or equivalent work experience required (approximately 2+ years)
Our Expectations
Our people are engaged and developing as part of a high‑performing Amcor team
Our customers grow and prosper from Amcor’s quality, service, and innovation
Our investors benefit from Amcor’s consistent growth and superior returns
The environment is better off because of Amcor’s leadership and products
Equal Opportunity Employer Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.
E-Verify We verify the identity and employment authorization of individuals hired for employment in the United States.
Compensation The starting salary for this position is expected to be between $64,700 to $80,900; however, base pay offered may vary within the full salary range $64,700 to $97,100 depending on job‑related knowledge, skills, and experience. Base pay information is based on national averages and a geographic differential may be applied based on work location. Position may also be eligible for Amcor’s Management Incentive Plan / Sales Incentive Plan, which is an annual bonus program based on business and individual performance, as well as medical coverage and other health and welfare benefits.
Benefits
Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full‑time salaried employees
Company‑paid holidays starting at 9 days per year and may be slightly higher by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short‑term & long‑term disability, and voluntary accident disability benefits are available
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)
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Customer Account Specialist
role at
Amcor .
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world‑class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
Overview This position provides daily support for customer accounts to ensure the effective execution of customer’s needs. The position requires partnerships with multiple functional areas within Amcor to ensure customer requirements are achieved at a professional level. This role actively collaborates with internal teams to build and maintain strong relationships with assigned accounts resulting in business growth.
Responsibilities and Qualifications
Able to perform all activities at Customer Experience Specialist I level
Manage top tier level accounts
Pro‑actively engage customers to better understand account needs and challenges
Participates with departmental and cross functional teams and projects
Perform other related duties as assigned
Ability to make fact‑based decisions and understand the impact on our customers and business
Demonstrates professional verbal and written skills in fast‑paced environment
Ability to perform independently with minimal supervision
Ability to multi‑task, prioritize and manage time effectively
Fluent in all required databases, programs, portals, and operating systems necessary for internal and external support
College degree or equivalent work experience required (approximately 2+ years)
Our Expectations
Our people are engaged and developing as part of a high‑performing Amcor team
Our customers grow and prosper from Amcor’s quality, service, and innovation
Our investors benefit from Amcor’s consistent growth and superior returns
The environment is better off because of Amcor’s leadership and products
Equal Opportunity Employer Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.
E-Verify We verify the identity and employment authorization of individuals hired for employment in the United States.
Compensation The starting salary for this position is expected to be between $64,700 to $80,900; however, base pay offered may vary within the full salary range $64,700 to $97,100 depending on job‑related knowledge, skills, and experience. Base pay information is based on national averages and a geographic differential may be applied based on work location. Position may also be eligible for Amcor’s Management Incentive Plan / Sales Incentive Plan, which is an annual bonus program based on business and individual performance, as well as medical coverage and other health and welfare benefits.
Benefits
Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full‑time salaried employees
Company‑paid holidays starting at 9 days per year and may be slightly higher by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short‑term & long‑term disability, and voluntary accident disability benefits are available
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)
#J-18808-Ljbffr