SourcePro Search
SourcePro Search is conducting a search for a dedicated Junior Level Trade Support person to join a Trading Operations team. This position requires on‑site presence 5 days a week to ensure smooth daily operations, provide technical and trade execution support, and facilitate problem resolution for traders. The ideal candidates will be tech‑savvy, detail‑oriented, and thrive in a fast‑paced, dynamic trading environment.
What You'll Do:
Real‑Time Support: Provide hands‑on support to traders on the trade floor to ensure the uninterrupted execution of trades across equity and options markets.
Trade Monitoring: Monitor trade systems, alerts, and logs to detect and resolve any anomalies, errors, or failures in real time.
Troubleshooting: Quickly identify, troubleshoot, and elevate technical issues related to trade systems and infrastructure.
Communication: Act as a liaison between traders and the IT and engineering teams to communicate issues and updates promptly.
Compliance & Reporting: Ensure trades comply with regulations and internal policies. Assist with end‑of‑day reporting and reconciliation.
Technical Knowledge: Maintain a strong understanding of trading software, systems, and market data tools.
Escalation: Escalate complex issues to senior teams and ensure resolution is communicated effectively to all stakeholders.
What You'll Bring:
Education: Bachelor’s degree in Finance, Business, Information Technology, or a related field.
Experience: 1–2 years in a trade support, operations, or help desk role (financial services industry preferred).
Technical Skills: Familiarity with trading platforms, market data tools, and basic troubleshooting techniques.
Problem‑solving: Ability to work under pressure, with a strong sense of urgency and attention to detail.
Communication: Strong verbal and written communication skills, particularly in fast‑paced, high‑stakes environments.
Attention to Detail: Accuracy and a focus on detail are essential to avoid trade errors.
Team‑Oriented: Must be able to collaborate closely with traders, IT teams, and other support personnel.
Proactive: Ability to anticipate problems before they arise and act quickly to resolve them.
Adaptability: Ability to thrive in a high‑pressure, dynamic trading environment where priorities can shift rapidly.
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What You'll Do:
Real‑Time Support: Provide hands‑on support to traders on the trade floor to ensure the uninterrupted execution of trades across equity and options markets.
Trade Monitoring: Monitor trade systems, alerts, and logs to detect and resolve any anomalies, errors, or failures in real time.
Troubleshooting: Quickly identify, troubleshoot, and elevate technical issues related to trade systems and infrastructure.
Communication: Act as a liaison between traders and the IT and engineering teams to communicate issues and updates promptly.
Compliance & Reporting: Ensure trades comply with regulations and internal policies. Assist with end‑of‑day reporting and reconciliation.
Technical Knowledge: Maintain a strong understanding of trading software, systems, and market data tools.
Escalation: Escalate complex issues to senior teams and ensure resolution is communicated effectively to all stakeholders.
What You'll Bring:
Education: Bachelor’s degree in Finance, Business, Information Technology, or a related field.
Experience: 1–2 years in a trade support, operations, or help desk role (financial services industry preferred).
Technical Skills: Familiarity with trading platforms, market data tools, and basic troubleshooting techniques.
Problem‑solving: Ability to work under pressure, with a strong sense of urgency and attention to detail.
Communication: Strong verbal and written communication skills, particularly in fast‑paced, high‑stakes environments.
Attention to Detail: Accuracy and a focus on detail are essential to avoid trade errors.
Team‑Oriented: Must be able to collaborate closely with traders, IT teams, and other support personnel.
Proactive: Ability to anticipate problems before they arise and act quickly to resolve them.
Adaptability: Ability to thrive in a high‑pressure, dynamic trading environment where priorities can shift rapidly.
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