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Fields Motorcars Orlando

Parts Counterperson

Fields Motorcars Orlando, Orlando, Florida, us, 32885

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Parts Counterperson

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Fields Motorcars Orlando .

Fields Motor Cars of Orlando seeks a positive team member to join our dynamic dealership and provide a luxury experience to both internal and external customers. Our goal is to provide the best customer experience and create life‑long relationships.

Being family owned and operated, our culture and standards guide our day‑to‑day beliefs: Fields Five—Safety, Integrity, Courtesy, Presentation, Efficiency. We collaborate, promote from within, and encourage team members to express ideas freely.

What We Offer – Benefits Medical, Dental, Vision, Short‑ and Long‑Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness programs, Saturday Lunches, Discounts on products and services, Sundays off.

Responsibilities

Oversee the parts sales process from start to finish.

Communicate with customers on parts status.

Communicate with staff and customers in a friendly and professional manner.

Read and understand the parts catalog when looking up parts.

Answer phone calls, providing price quotes and other information.

Review body shop estimates to ensure parts ordered are correct and all pricing is in line with the estimate.

Provide high level service to internal and external customers.

Pull and fill orders from stock.

Maintain weekly bin checks to ensure accuracy of stock.

Notify parts manager of out‑of‑stock parts or shop materials that need immediate attention.

Locate out‑of‑stock parts from outside sources and submit emergency orders if necessary.

Ensure all internal requests for parts are billed on service repair orders.

Receive payment from retail customers or obtain credit authorization.

Set up orders for daily shipment, delivery, or pick‑up.

Qualifications

High School Diploma or equivalent.

Experience with auto parts sales (preferred).

Ability to work in a fast‑paced environment.

Strong organizational and time‑management skills.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Physical Demands: This position requires standing, walking, using hands to finger and reach, and talking or hearing regularly. Employees may be required to sit, stand, and walk frequently; lift and/or move up to 40 pounds. Vision requirements include close vision and depth perception.

Seniority Level Entry level

Employment Type Full‑time

Job Function Sales and Business Development

Industries Motor Vehicle Manufacturing

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