Apexon Technology
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Excellent communication skills, written and verbal.
Preferred Skills
Responsibilities:
providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems.
They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person.
Help desk staff also document interactions, escape complex issues, and follow up with users to ensure problems are resolved
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Preferred Skills
Responsibilities:
providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems.
They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person.
Help desk staff also document interactions, escape complex issues, and follow up with users to ensure problems are resolved
#J-18808-Ljbffr