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True Brands

Shipping Coordinator - Indianapolis

True Brands, Indianapolis, Indiana, us, 46262

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True Brands™ is a leading global designer and supplier of beverage lifestyle accessories. We’re known for our innovative product development, cutting-edge in-house design, and top-tier customer service. With a diverse range of brands, we pride ourselves on delivering exceptional quality, on-trend aesthetics, and outstanding customer satisfaction.

Key Responsibilities

Ensures proper execution, accuracy, timeliness and shipping of orders

Record and troubleshoot all problems related to fulfillment and ensure issues are addressed in a timely manner

Interpret and carry out specialized picking, packing, shipping and routing instructions provided by customers and/or sales operations team, EDI team

Coordinate and schedule pickups/deliveries with shipping carriers and freight forwarders

Effectively prioritize and manage multiple projects at once

Work with other internal departments such as Receiving and Inventory Control, as well as teams based out of our Seattle, WA locations, including Sales Operations, Customer Service, IT and Supply Chain

Prepares shipments using multiple shipping softwares

PARCEL, LTL, FTL create shipping documents including INTERNATIONAL docs

Affixes shipping labels to packages. Sorts boxes for shipment according to destination, carrier, or other classification and places boxes on appropriate pallets

Loads PALLET shipments on carrier arrivals ensuring all documentation is provided and recorded

Communicate problems or changes with orders to the Manager and appropriate personnel

Understands and adheres to the concepts and techniques of the quality process in order to ensure quality operation

Participation in continuous improvement process

Promotes and adheres to company safety work rules and regulations

Qualifications

2-4 years of experience in a similar role

Strong analytical and problem‑solving skills

EXCEL, WORD experience preferred

SHIPPING SOFTWARE knowledge preferred

Able to read, understand, follow, and verify written instructions and count accurately

Good numerical checking and comparing skills

Excellent organization skills and attention to detail

Able to handle multiple priorities in a timely and efficient manner

Excellent time management skills and must be able to meet deadlines

Excellent verbal and written communication skills

Attention to detail and strong organizational skills

Proficient with data entry

Compensation & Benefits

$15.00 - $18.00 per hour

40% employee discount

Health, Dental, Vision, and Life Insurance, 401k with employer match

Gym benefits

Large supplemental insurance offerings such as accidental policies and discounted pet insurance plans

FSA General Purpose Healthcare and Dependent Care

Growth and development opportunities

Excellent work/life balancePTO

8 Paid Holidays per year

Company events

E-Verify

True Brands participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

To learn more about your rights and responsibilities please visit: E-Verify: Employee Rights & Responsibilities

EEOC

True Brands is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. We are committed to providing a diverse and inclusive workplace where all employees are respected and given equal opportunities to succeed. We believe that our differences enrich our company culture, promote innovation, and enable us to better serve our customers. True Brands is dedicated to creating an environment free from harassment, intimidation, and retaliation and we expect all employees to treat each other with respect and professionalism.

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