Reformation
About Reformation
Since 2009, Reformation has been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we aim to be Climate Positive by
2025
and Circular by
2030 . We have a global brand with 50+ stores worldwide and our own sustainable factory in LA. We innovate across accessories, swimwear, and sleepwear, and reach millions of people with impactful campaigns.
Sales Supervisor Reporting to the Store Manager, the Sales Supervisor will help lead and execute all efforts required to achieve individual store goals.
What You’ll Do
Consistently meet and exceed sales goals.
Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships.
Lead the sales floor to deliver an excellent customer experience through a customer‑first mindset to build loyal customer relationships.
Contribute to a technology‑led in‑store experience that both surprises and delights customers.
Maintain extraordinary customer experience feedback scores on service evaluation through NPS.
Act as a brand ambassador—embody brand values, engage customers on the brand, and be knowledgeable in all aspects of the conversation.
Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products.
Track metrics for BOH fulfillment, mis‑pulls, cycle counts & overall inventory accuracy. Use this information to grow the team further and take action when necessary alongside in‑store leadership.
Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership.
Maintain seamless store operational procedures and weekly workflow.
Support merchandising presentation strategy and concept standards, leading and training staff as needed.
Provide real‑time and weekly feedback on sales, product, and allocation to in‑store leadership based on sell‑through and customer feedback.
Uphold and lead by example with all policies and procedures.
Display a dedicated approach to motivate and support sales associates.
Onboard new hires while providing in‑the‑moment coaching to improve performance of existing associates.
Contribute and lead through training and customer experience programs.
Maintain and manage a professional, healthy, and productive work environment alongside team in store.
What you’ll bring
Minimum of 3 years Retail Experience.
Experience working with a sales or retail organization and/or operationally intensive business.
Ability to work in a fast‑paced and ever‑changing environment.
Strong interpersonal skills and the ability to interact effectively with diverse personalities.
Driven approach to take on new challenges with self‑motivation for your work and career.
Excellent communicator with a passion for people.
An effective and expedient problem‑solver with a keen attention to detail.
Positive attitude and a belief that no task is too small or too large.
Compensation Salary: $22 per hour. Full‑time. Available to work a minimum of 30 hours per week, up to 40 hours per week. Daily open availability across a full 7‑day work week. Flexible schedule (days, nights, weekends, & holidays) if required to meet the needs of the business.
Benefits & Perks
Health, vision, and dental insurance for eligible employees.
Paid vacation, sick, holidays & volunteer time‑off for eligible employees.
Mission‑based company with a casual and entrepreneurial work environment.
401K with company match.
Clothing discount.
Equal Opportunity Employer Statement Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws. If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.
Additional Notes If this role doesn’t totally excite you, consider applying to our
general application .
#J-18808-Ljbffr
2025
and Circular by
2030 . We have a global brand with 50+ stores worldwide and our own sustainable factory in LA. We innovate across accessories, swimwear, and sleepwear, and reach millions of people with impactful campaigns.
Sales Supervisor Reporting to the Store Manager, the Sales Supervisor will help lead and execute all efforts required to achieve individual store goals.
What You’ll Do
Consistently meet and exceed sales goals.
Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships.
Lead the sales floor to deliver an excellent customer experience through a customer‑first mindset to build loyal customer relationships.
Contribute to a technology‑led in‑store experience that both surprises and delights customers.
Maintain extraordinary customer experience feedback scores on service evaluation through NPS.
Act as a brand ambassador—embody brand values, engage customers on the brand, and be knowledgeable in all aspects of the conversation.
Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products.
Track metrics for BOH fulfillment, mis‑pulls, cycle counts & overall inventory accuracy. Use this information to grow the team further and take action when necessary alongside in‑store leadership.
Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership.
Maintain seamless store operational procedures and weekly workflow.
Support merchandising presentation strategy and concept standards, leading and training staff as needed.
Provide real‑time and weekly feedback on sales, product, and allocation to in‑store leadership based on sell‑through and customer feedback.
Uphold and lead by example with all policies and procedures.
Display a dedicated approach to motivate and support sales associates.
Onboard new hires while providing in‑the‑moment coaching to improve performance of existing associates.
Contribute and lead through training and customer experience programs.
Maintain and manage a professional, healthy, and productive work environment alongside team in store.
What you’ll bring
Minimum of 3 years Retail Experience.
Experience working with a sales or retail organization and/or operationally intensive business.
Ability to work in a fast‑paced and ever‑changing environment.
Strong interpersonal skills and the ability to interact effectively with diverse personalities.
Driven approach to take on new challenges with self‑motivation for your work and career.
Excellent communicator with a passion for people.
An effective and expedient problem‑solver with a keen attention to detail.
Positive attitude and a belief that no task is too small or too large.
Compensation Salary: $22 per hour. Full‑time. Available to work a minimum of 30 hours per week, up to 40 hours per week. Daily open availability across a full 7‑day work week. Flexible schedule (days, nights, weekends, & holidays) if required to meet the needs of the business.
Benefits & Perks
Health, vision, and dental insurance for eligible employees.
Paid vacation, sick, holidays & volunteer time‑off for eligible employees.
Mission‑based company with a casual and entrepreneurial work environment.
401K with company match.
Clothing discount.
Equal Opportunity Employer Statement Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws. If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.
Additional Notes If this role doesn’t totally excite you, consider applying to our
general application .
#J-18808-Ljbffr