Associate, Tax Credit Operations (New Market Tax Credit)

**Responsibilities**:***** Delivers quality work and process efficiencies on a consistent basis* Ability to prioritize workflow and manage multiple assignments or deliverables at once* Ability to operate and excel in a team environment while maintaining professionalism and respect for team members and Capital One associates* On-time and accurate execution of workflow* Associate should be comfortable organizing, preparing, and executing ad-hoc presentations for team members and stakeholders* Associate should be motivated to learn complexities of Tax Credit products, as well as, demonstrate an understanding of the products and processes supported by team to both immediate team members & partner groups* Associate should possess excellent communication and interpersonal skills in order to interact effectively with Internal and External stakeholders* Highly motivated professional, possessing strong analytical thinking, problem-solving skills, and attention to detail* Associate should possess and be willing to contribute to the development of financial industry “Skills of the Future” which include but are not limited to:* Tech Fluency - Candidate has a desire to understand top-level technology trends and the possibilities these trends offer their team and their LOB* Design Mindset - Candidate doesn’t just optimize, he or she challenges assumptions and constraints with the process* Workload Management - Candidate gathers information from a broad range of sources to make the best decisions and work efficiently* Adaptive Thinking - Candidate can consider different viewpoints that conflict with their natural bias* A secure home office environment that is free from background noise and distractions* A reliable private internet connection that is not supplied via cellular data or hotspot

+ A private network that is password protected where you have ownership or line of sight to every device on the network

+ Internet service must be provided by Cable or fiber Internet Service Provides (ISP)

+ Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions

+ ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred

+ To validate ISP speeds from a Chrome browser, go to, type Speed Test and run from the Google landing page* Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met**Work from Home Living Requirements**:***** High School Diploma, GED, or equivalent certification* At least 1 year of experience in banking operations* Bachelor’s Degree or Military experience* 2+ years of experience in Commercial Loan Servicing or Commercial Loan Operations* 2+ years of experience using Advanced Commercial Banking System (ACBS)Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr