Waldensavingsbank
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LOAN SERVICING SPECIALIST Full Time Montgomery, NY, US 1 Attachments
7 days ago Requisition ID: 1121
Salary Range: $22.88 To $24.31 Hourly
Join Our Team as a Loan Servicing Specialist!
Location: Corporate Headquarters Full-Time Reports to: Loan Servicing Manager Status: Hourly/Non-Exempt Pay Range: $22.88 - $24.31 per hour Schedule: Monday - Friday 8:15 am - 5:00 pm
Are you detail-oriented, customer-focused, and eager to grow your career in banking operations? We’re looking for a
Loan Servicing Specialist
to join our team and support the daily servicing of residential, construction, and consumer loan products. In this role, you will ensure accuracy, maintain compliance with state and federal regulations, and deliver exceptional service to internal and external customers.
What You’ll Do:
Loan Operations & Customer Support Troubleshoot loan issues and respond proactively to inquiries Conduct loan research and process advanced transactions, including payments, reversals, advances, payoffs, address changes, and escrow holdbacks Prepare payoff letters, discharges, and assignments
Loan Boarding & Quality Control Accurately board and fund retail loans on the core system Perform quality control checks on loans booked by other team members Ensure perfected liens by filing mortgages, UCCs, and MV900 documentation
Escrow & Insurance Administration Monitor insurance tracking services for flood, hazard, and condo master policies Process escrow payments for taxes, insurance, and PMI Conduct annual escrow analyses Track real estate taxes and proactively communicate with tax collectors and customers
Department Support Assist with records management and data integrity reviews Support Accounting and other departments with loan portfolio needs
Process Improvement & Time Management Prioritize tasks and meet strict deadlines Identify opportunities to streamline and enhance loan servicing operations
What We’re Looking For: Strong organizational and problem-solving skills High attention to detail and accuracy Ability to work independently and as part of a team Commitment to excellent customer service Familiarity with loan operations a plus
Compliance Commitment: All employees must adhere to Bank policies, procedures, and applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and OFAC requirements.
What You Bring Experience 6 months to 2 years of experience servicing mortgages and consumer loans preferred Prior secondary market experience with Freddie Mac and/or Fannie Mae preferred Experience with COCC preferred
Education / Certifications / Licenses High school diploma or GED required
Why join Walden Savings Bank? At our core, we believe in investing in our people. When you join our team, you're not just starting a job — you're building a career with a community-focused organization that’s committed to your growth, well-being, and success.
We offer
competitive benefits
and a workplace culture that supports both
professional development
and
personal fulfillment , including:
Comprehensive
Medical, Dental, Vision , and supplemental health options.
Benefits available for both
Full-Time and Part-Time
employees
401(k) with employer match
to support your future
Tuition assistance
up to $5,250 annually to help you grow your skills
Paid time off , holidays, and flexible schedules (based on position)
Performance-based pay increases
and
employee recognition programs
Free checking account ,
loan discounts , and other financial perks
Dress Down Fridays
and a
fun, inclusive work environment
Opportunities to give back through our
Community Service Program
Ongoing
mentorship, cross-training , and career advancement support
Long-term disability, life insurance
and more for your peace of mind
Apply Today! If you’re ready to grow your career in banking and join a team committed to outstanding service, we’d love to hear from you!
As an Equal Opportunity / Affluent Employer, Walden Savings Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about or disclosed their own pay or the pay of another employee or applicant.
Attachments (1) Position Information - LOAN SERVICING SPECIALIST 2025-11-21.pdf
#J-18808-Ljbffr
LOAN SERVICING SPECIALIST Full Time Montgomery, NY, US 1 Attachments
7 days ago Requisition ID: 1121
Salary Range: $22.88 To $24.31 Hourly
Join Our Team as a Loan Servicing Specialist!
Location: Corporate Headquarters Full-Time Reports to: Loan Servicing Manager Status: Hourly/Non-Exempt Pay Range: $22.88 - $24.31 per hour Schedule: Monday - Friday 8:15 am - 5:00 pm
Are you detail-oriented, customer-focused, and eager to grow your career in banking operations? We’re looking for a
Loan Servicing Specialist
to join our team and support the daily servicing of residential, construction, and consumer loan products. In this role, you will ensure accuracy, maintain compliance with state and federal regulations, and deliver exceptional service to internal and external customers.
What You’ll Do:
Loan Operations & Customer Support Troubleshoot loan issues and respond proactively to inquiries Conduct loan research and process advanced transactions, including payments, reversals, advances, payoffs, address changes, and escrow holdbacks Prepare payoff letters, discharges, and assignments
Loan Boarding & Quality Control Accurately board and fund retail loans on the core system Perform quality control checks on loans booked by other team members Ensure perfected liens by filing mortgages, UCCs, and MV900 documentation
Escrow & Insurance Administration Monitor insurance tracking services for flood, hazard, and condo master policies Process escrow payments for taxes, insurance, and PMI Conduct annual escrow analyses Track real estate taxes and proactively communicate with tax collectors and customers
Department Support Assist with records management and data integrity reviews Support Accounting and other departments with loan portfolio needs
Process Improvement & Time Management Prioritize tasks and meet strict deadlines Identify opportunities to streamline and enhance loan servicing operations
What We’re Looking For: Strong organizational and problem-solving skills High attention to detail and accuracy Ability to work independently and as part of a team Commitment to excellent customer service Familiarity with loan operations a plus
Compliance Commitment: All employees must adhere to Bank policies, procedures, and applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and OFAC requirements.
What You Bring Experience 6 months to 2 years of experience servicing mortgages and consumer loans preferred Prior secondary market experience with Freddie Mac and/or Fannie Mae preferred Experience with COCC preferred
Education / Certifications / Licenses High school diploma or GED required
Why join Walden Savings Bank? At our core, we believe in investing in our people. When you join our team, you're not just starting a job — you're building a career with a community-focused organization that’s committed to your growth, well-being, and success.
We offer
competitive benefits
and a workplace culture that supports both
professional development
and
personal fulfillment , including:
Comprehensive
Medical, Dental, Vision , and supplemental health options.
Benefits available for both
Full-Time and Part-Time
employees
401(k) with employer match
to support your future
Tuition assistance
up to $5,250 annually to help you grow your skills
Paid time off , holidays, and flexible schedules (based on position)
Performance-based pay increases
and
employee recognition programs
Free checking account ,
loan discounts , and other financial perks
Dress Down Fridays
and a
fun, inclusive work environment
Opportunities to give back through our
Community Service Program
Ongoing
mentorship, cross-training , and career advancement support
Long-term disability, life insurance
and more for your peace of mind
Apply Today! If you’re ready to grow your career in banking and join a team committed to outstanding service, we’d love to hear from you!
As an Equal Opportunity / Affluent Employer, Walden Savings Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about or disclosed their own pay or the pay of another employee or applicant.
Attachments (1) Position Information - LOAN SERVICING SPECIALIST 2025-11-21.pdf
#J-18808-Ljbffr