Collections Specialist
Western States Fire Protection Co., Denver, Colorado, United States, 80285
Western States Fire Protection (WSFP) and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other. And we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.
Protecting lives and property since 1985, WSFP and its subsidiaries specialize in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.
What we offer:
Health, Life, Dental and Vision Insurance
Employee Assistant Program
Flex Spending (FSA) (Cafeteria Plan) and HSA
401(k) Plan – Matching up to 3%
Employee Stock Purchase Plan
Profit Sharing Plan
Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave
Paid Holidays
Tuition Reimbursement
Annual Discretionary Bonus
Employer Paid Life Insurance
Gym membership reimbursement
Collections Specialist The Collections Specialist at Western States Fire Protection - Denver, CO will be responsible for the billing and collections processes at the branch office for various departments. This position involves working in a collaborative team environment and requires taking ownership of the role and improving processes.
The salary range for this position is $23.00-$28.00 per hour depending on experience.
Job Responsibilities
Prepare billings for jobs using Company proprietary software WebApps and Astea
Provide customers with invoices and required backup paperwork following the customer’s billing requirements (Email, fax, upload to websites, etc.)
Maintain job files in manual file folders and/or electronic files
Follow the Company’s collection procedures to ensure timely payment from customers
Update collection notes in the Past Due Memos section of WebApps and Astea
Inform Division Managers of any discrepancies or issues a customer has reported
Meet regularly with the Office Manager to review collection accounts and provide updates
Create, type, and distribute internal and external correspondence
Other projects and responsibilities as needed
Job Qualifications
Minimum three years’ accounting and/or billing experience
Minimum three years’ collections experience
Willing to adapt to changing processes and to identify areas of process improvement
Willing to overcome objections, analyze responses and negotiate resolutions
Proficient with Microsoft Office Suite software applications (Word, Excel)
Excellent written and verbal communication skills
Possess solid time management skills
Put forth a courteous, friendly, helpful attitude at all times when dealing with customers, office visitors and other associates
Willing to pass a drug screen test, background and reference check
Application Process This position will be accepting resumes on an ongoing basis.
Equal Opportunity Employer All qualified applicants with Western States Fire Protection and its subsidiaries will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
VEVRAA Federal Contractor
Accessibility Accessibility: If you need help accessing this page, please contact: Phone: 1-877-252-2168 Email: customercare@birddoghr.com
Know Your Rights Poster If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English – Spanish – Arabic - Chinese
#J-18808-Ljbffr
Protecting lives and property since 1985, WSFP and its subsidiaries specialize in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.
What we offer:
Health, Life, Dental and Vision Insurance
Employee Assistant Program
Flex Spending (FSA) (Cafeteria Plan) and HSA
401(k) Plan – Matching up to 3%
Employee Stock Purchase Plan
Profit Sharing Plan
Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave
Paid Holidays
Tuition Reimbursement
Annual Discretionary Bonus
Employer Paid Life Insurance
Gym membership reimbursement
Collections Specialist The Collections Specialist at Western States Fire Protection - Denver, CO will be responsible for the billing and collections processes at the branch office for various departments. This position involves working in a collaborative team environment and requires taking ownership of the role and improving processes.
The salary range for this position is $23.00-$28.00 per hour depending on experience.
Job Responsibilities
Prepare billings for jobs using Company proprietary software WebApps and Astea
Provide customers with invoices and required backup paperwork following the customer’s billing requirements (Email, fax, upload to websites, etc.)
Maintain job files in manual file folders and/or electronic files
Follow the Company’s collection procedures to ensure timely payment from customers
Update collection notes in the Past Due Memos section of WebApps and Astea
Inform Division Managers of any discrepancies or issues a customer has reported
Meet regularly with the Office Manager to review collection accounts and provide updates
Create, type, and distribute internal and external correspondence
Other projects and responsibilities as needed
Job Qualifications
Minimum three years’ accounting and/or billing experience
Minimum three years’ collections experience
Willing to adapt to changing processes and to identify areas of process improvement
Willing to overcome objections, analyze responses and negotiate resolutions
Proficient with Microsoft Office Suite software applications (Word, Excel)
Excellent written and verbal communication skills
Possess solid time management skills
Put forth a courteous, friendly, helpful attitude at all times when dealing with customers, office visitors and other associates
Willing to pass a drug screen test, background and reference check
Application Process This position will be accepting resumes on an ongoing basis.
Equal Opportunity Employer All qualified applicants with Western States Fire Protection and its subsidiaries will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
VEVRAA Federal Contractor
Accessibility Accessibility: If you need help accessing this page, please contact: Phone: 1-877-252-2168 Email: customercare@birddoghr.com
Know Your Rights Poster If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English – Spanish – Arabic - Chinese
#J-18808-Ljbffr