BILL
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Senior Litigations Paralegal
role at
BILL
About the Company Innovate with purpose . At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. We’re creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision‑driven team that’s ready to tackle challenges and build cutting‑edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast‑paced, ever‑changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
We value inclusion and diverse perspectives, and we are committed to building a workplace that fosters those values. We would love to hear from you—you might be just what we’re looking for, whether in this role or another.
About the Role We are looking for a highly motivated Senior Paralegal with 8+ years of experience to join our legal team as a primary team member for resolving customer disputes, litigation and regulatory complaints. The ideal candidate will have substantial experience in running investigations, gathering key records related to disputes, organizing relevant facts for pre‑litigation dispute resolution and preparing responses to customer complaints. The Senior Paralegal will work closely with our in‑house litigation lawyer and with various support teams such as customer service, payment and risk operations teams to support the company’s growth.
Qualifications
8+ years of combined customer dispute resolution and litigation experience, with an emphasis on hands‑on pre‑litigation dispute resolution.
The ability to lead and run internal investigations, gather relevant records, and identify and organize factual timelines in clear and succinct summaries.
Self‑starter who can track deadlines, navigate a company to find key stakeholders for information and proactively move an entire case portfolio through resolution.
Legal writing skill as it relates to preparing complaint responses and basic legal documents such as legal holds, discovery objections, continuance requests and settlement agreements.
Comfort interacting directly with customers and, where needed, resolving small disputes.
Experience working with litigation counsel to support all aspects of litigation, including pleadings, motions, service, discovery, case management and resolution.
Ability to maintain dispute files in an up‑to‑date fashion and produce regular reports and metrics on disputes.
Comfortable with legal research of non‑complex issues, the ability to reach conclusions on that research and apply them to practical actions in resolving customer disputes.
Ability to assist with the creation of practical processes and protocols (such as playbooks and templates) to increase efficiencies and guide support teams in dispute resolution.
Comfort identifying risks that should be escalated and collaborating with litigation counsel to address those risks.
Experience responding to subpoenas, liens, garnishments and other discovery requests to back up team members when needed.
Familiarity with, and strong interest in, Bill.com, alternative payments, emerging payments technology and the payments industry.
Competencies
Bachelor’s degree and/or paralegal certification preferred or equivalent experience and evidence of exceptional ability.
Strong problem‑solving skills and the ability to handle multiple assignments simultaneously, with effective resolution of conflicting priorities.
Solid technical acumen to master a variety of case‑management tools.
Sound and practical business judgment, intellectual curiosity, and balanced risk‑opportunity approach.
Excellent communication skills and a team‑oriented approach with the ability to build strong, lasting relationships with business partners, customers and management.
Intellectual curiosity, desire and alignment with our core values: Humble, Fun, Authentic, Passionate, and Accountable.
Strong attention to detail and organizational skills.
Ability to work independently with an ownership mindset—seeing projects through from end to end.
Critical thinking skills—able to receive feedback and provide next steps, change direction if needed.
Drive for results—impact/outcome focused.
Salary & Benefits San Jose pay range:
$114,400—$142,500 USD . Drapper, UT pay range:
$97,200—$121,100 USD . The role is also eligible for a competitive bonus and equity plan. Benefits include medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off and other company benefits.
Benefits Overview
100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP).
HSA & FSA accounts.
Life Insurance, long‑term & short‑term disability coverage.
Employee Assistance Program (EAP).
11+ observed holidays and wellness days and flexible time off.
Employee Stock Purchase Program with employee discounts.
Wellness & Fitness initiatives.
Employee recognition and referral programs.
And much more.
Equal Opportunity Employer BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.
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Senior Litigations Paralegal
role at
BILL
About the Company Innovate with purpose . At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. We’re creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision‑driven team that’s ready to tackle challenges and build cutting‑edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast‑paced, ever‑changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
We value inclusion and diverse perspectives, and we are committed to building a workplace that fosters those values. We would love to hear from you—you might be just what we’re looking for, whether in this role or another.
About the Role We are looking for a highly motivated Senior Paralegal with 8+ years of experience to join our legal team as a primary team member for resolving customer disputes, litigation and regulatory complaints. The ideal candidate will have substantial experience in running investigations, gathering key records related to disputes, organizing relevant facts for pre‑litigation dispute resolution and preparing responses to customer complaints. The Senior Paralegal will work closely with our in‑house litigation lawyer and with various support teams such as customer service, payment and risk operations teams to support the company’s growth.
Qualifications
8+ years of combined customer dispute resolution and litigation experience, with an emphasis on hands‑on pre‑litigation dispute resolution.
The ability to lead and run internal investigations, gather relevant records, and identify and organize factual timelines in clear and succinct summaries.
Self‑starter who can track deadlines, navigate a company to find key stakeholders for information and proactively move an entire case portfolio through resolution.
Legal writing skill as it relates to preparing complaint responses and basic legal documents such as legal holds, discovery objections, continuance requests and settlement agreements.
Comfort interacting directly with customers and, where needed, resolving small disputes.
Experience working with litigation counsel to support all aspects of litigation, including pleadings, motions, service, discovery, case management and resolution.
Ability to maintain dispute files in an up‑to‑date fashion and produce regular reports and metrics on disputes.
Comfortable with legal research of non‑complex issues, the ability to reach conclusions on that research and apply them to practical actions in resolving customer disputes.
Ability to assist with the creation of practical processes and protocols (such as playbooks and templates) to increase efficiencies and guide support teams in dispute resolution.
Comfort identifying risks that should be escalated and collaborating with litigation counsel to address those risks.
Experience responding to subpoenas, liens, garnishments and other discovery requests to back up team members when needed.
Familiarity with, and strong interest in, Bill.com, alternative payments, emerging payments technology and the payments industry.
Competencies
Bachelor’s degree and/or paralegal certification preferred or equivalent experience and evidence of exceptional ability.
Strong problem‑solving skills and the ability to handle multiple assignments simultaneously, with effective resolution of conflicting priorities.
Solid technical acumen to master a variety of case‑management tools.
Sound and practical business judgment, intellectual curiosity, and balanced risk‑opportunity approach.
Excellent communication skills and a team‑oriented approach with the ability to build strong, lasting relationships with business partners, customers and management.
Intellectual curiosity, desire and alignment with our core values: Humble, Fun, Authentic, Passionate, and Accountable.
Strong attention to detail and organizational skills.
Ability to work independently with an ownership mindset—seeing projects through from end to end.
Critical thinking skills—able to receive feedback and provide next steps, change direction if needed.
Drive for results—impact/outcome focused.
Salary & Benefits San Jose pay range:
$114,400—$142,500 USD . Drapper, UT pay range:
$97,200—$121,100 USD . The role is also eligible for a competitive bonus and equity plan. Benefits include medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off and other company benefits.
Benefits Overview
100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP).
HSA & FSA accounts.
Life Insurance, long‑term & short‑term disability coverage.
Employee Assistance Program (EAP).
11+ observed holidays and wellness days and flexible time off.
Employee Stock Purchase Program with employee discounts.
Wellness & Fitness initiatives.
Employee recognition and referral programs.
And much more.
Equal Opportunity Employer BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.
#J-18808-Ljbffr