THE JEWISH BOARD
For nearly 150 years, The Jewish Board has been delivering innovative, best‑in‑class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.
Location 2233 Nostrand Ave Brooklyn, NY 11210, US
Purpose The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non‑judgmental, harm‑reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti‑racist lens, and respect the dignity and legitimacy of each individual’s journey.
Position Overview Under the supervision and direction of the Program Director, the Entitlements Specialist is responsible for the procurement and maintenance of client benefits. The specialist monitors all client SSA and PA benefits so that certification requirements are addressed expeditiously and benefits are consistently maintained. They also ensure that program fee or rental disbursements are tracked in the various levels of residential programming, and monitor the disbursement of Medicaid payments to Apartment Treatment Programs, coordinating benefits as required.
Develop and maintain relationships with the Human Resources Administration and Social Security Administration to advocate for clients.
Maintain excellent casework, administrative, and analytical skills; utilize intermediate to expert computer skills; stay organized and multitask effectively.
Key Essential Functions
Ensure all SSI renewals are handled timely and accurately.
Ensure Medicaid benefits are intact and maintained for residents.
Provide requested materials and work closely with auditors during SSA audits.
Provide direct service to residents consistent with service plan goals related to benefits.
Address consumer arrears by initiating reparative processes such as one‑shot deals and other means of collecting funds owed through the various agencies.
Prepare and communicate information to clients and staff regarding benefit programs, procedures, and changes to benefits, addressing interruption in benefits with preemptive action.
Facilitate team meetings and case conferences around entitlements.
Facilitate Consumer/tenant meetings and work with staff to address and resolve entitlements issues.
Ensure accurate completion of client documentation (from intake to discharge) consistent with HRA, Medicaid, OMH, and JBFCS requirements and guidelines.
Develop and maintain linkages with community service providers.
Additional Functions May Include
Conduct staff training and development in the area of entitlements as necessary.
Conduct regular reviews of client benefits and related documentation and correspondence.
Maintain relationships with governmental and other agencies within the scope of entitlements role.
Submit monthly internal JBFCS reports such as arrears tracking and other related benefits documentation.
Participate in all meetings, as assigned.
Work collaboratively as part of a service delivery team.
Other duties as assigned.
Educational / Training Required
Bachelor’s Degree in Human Services preferred, or HS Diploma with requisite 3 years’ experience.
Experience Required / Language Preference
A minimum of three (3) years entitlements experience.
Prior experience working with adults with mental illness.
Ability to work individually on projects as well as be a team player.
Organized and meticulous; possess the ability to pay attention to detail.
Computer Skills Required
Strong computer skills, particularly in Microsoft Word and Excel.
Technologically competent in handling administrative practices.
Work Environment / Physical Effort
No physical risk or hazardous conditions.
Essential functions involve sitting 90% of the time and standing 10% of the time.
Equal Opportunity Employer The Jewish Board delivers innovative, high‑quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
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Location 2233 Nostrand Ave Brooklyn, NY 11210, US
Purpose The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non‑judgmental, harm‑reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti‑racist lens, and respect the dignity and legitimacy of each individual’s journey.
Position Overview Under the supervision and direction of the Program Director, the Entitlements Specialist is responsible for the procurement and maintenance of client benefits. The specialist monitors all client SSA and PA benefits so that certification requirements are addressed expeditiously and benefits are consistently maintained. They also ensure that program fee or rental disbursements are tracked in the various levels of residential programming, and monitor the disbursement of Medicaid payments to Apartment Treatment Programs, coordinating benefits as required.
Develop and maintain relationships with the Human Resources Administration and Social Security Administration to advocate for clients.
Maintain excellent casework, administrative, and analytical skills; utilize intermediate to expert computer skills; stay organized and multitask effectively.
Key Essential Functions
Ensure all SSI renewals are handled timely and accurately.
Ensure Medicaid benefits are intact and maintained for residents.
Provide requested materials and work closely with auditors during SSA audits.
Provide direct service to residents consistent with service plan goals related to benefits.
Address consumer arrears by initiating reparative processes such as one‑shot deals and other means of collecting funds owed through the various agencies.
Prepare and communicate information to clients and staff regarding benefit programs, procedures, and changes to benefits, addressing interruption in benefits with preemptive action.
Facilitate team meetings and case conferences around entitlements.
Facilitate Consumer/tenant meetings and work with staff to address and resolve entitlements issues.
Ensure accurate completion of client documentation (from intake to discharge) consistent with HRA, Medicaid, OMH, and JBFCS requirements and guidelines.
Develop and maintain linkages with community service providers.
Additional Functions May Include
Conduct staff training and development in the area of entitlements as necessary.
Conduct regular reviews of client benefits and related documentation and correspondence.
Maintain relationships with governmental and other agencies within the scope of entitlements role.
Submit monthly internal JBFCS reports such as arrears tracking and other related benefits documentation.
Participate in all meetings, as assigned.
Work collaboratively as part of a service delivery team.
Other duties as assigned.
Educational / Training Required
Bachelor’s Degree in Human Services preferred, or HS Diploma with requisite 3 years’ experience.
Experience Required / Language Preference
A minimum of three (3) years entitlements experience.
Prior experience working with adults with mental illness.
Ability to work individually on projects as well as be a team player.
Organized and meticulous; possess the ability to pay attention to detail.
Computer Skills Required
Strong computer skills, particularly in Microsoft Word and Excel.
Technologically competent in handling administrative practices.
Work Environment / Physical Effort
No physical risk or hazardous conditions.
Essential functions involve sitting 90% of the time and standing 10% of the time.
Equal Opportunity Employer The Jewish Board delivers innovative, high‑quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
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