Apex Systems
**Job#: 3010331****Job Description:**Targeted Years of Experience: 3-5 yearsResponsibilities:• Responsible for collecting and using hourly and daily service measurement data to optimize the LTE network.• Representing the team for feature related projects, new node integration, and other centralized tasks by meeting deliverables and holding other parties accountable per project plan.• Troubleshooting hardware and performance problems independently or by coordinating with other teams.• Supporting Network Performance in evaluating and improving areas of poor coverage by identifying system performance problems.• Reporting issues to appropriate engineers.• Resolving customer service issues, assisting in implementing solutions, and collecting drive test data in support of performance evaluations and build program prioritization.*Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.****Apex Benefits Overview:**Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.*
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