Legend Management Group
Legend Management Group is a 100% fully COVID-19 vaccinated company and has a mandatory vaccination policy in place.
Responsibilities
Create exceptional experiences by responding promptly to inquiries and creating personalized follow‑up by email, phone, text or video to enhance the customer experience.
Establish a positive relationship with both internal and external customers.
Attract new residents through advertising, recording video tours of all vacant units, conducting lease tours in person or virtually, and encouraging referrals.
Manage the leasing process from first point of contact to move‑in.
Manage all leads in the lead management system and follow up using Legend’s best practices.
Actively engage in corporate outreach with existing corporate preferred employers, identifying and developing new relationships and opportunities through in‑person visits and frequent communication touch‑points, and conduct outreach to local businesses.
Participate in the resident retention program and renewal process.
Together with Property Managers and Assistants, organize and conduct resident events.
Consistently post engaging content to the social media account.
Create engaging resident communication such as flyers, newsletters, and videos.
Adopt and practice new leasing innovations as they are introduced by Legend.
Demonstrate behaviors that cultivate a positive work culture.
Commit to professional development, stay up to date with industry trends and changes, and attend training.
Qualifications
High school diploma or equivalent.
1+ years of experience in customer service or a sales environment.
Reliable transportation and a valid driver's license.
Benefits
Great compensation package and bonus plan.
100% employer‑paid health insurance.
Dental & vision insurance.
Paid time off – holidays, vacation, sick, administrative, and bereavement.
Company‑matched 401(k).
Tuition assistance.
About Us Legend Management Group is an apartment management group with communities in Maryland and Virginia that has served the area's most discerning residents for over 35 years. Legend received the 2024 Employee Choice Award through the Swift Bunny employee engagement survey program. The award demonstrates that Legend’s leaders care about team member feedback and are committed to creating positive, productive workplaces, minimizing employee turnover, and sustaining a culture where employees are valued. Our communities are staffed with caring, knowledgeable professionals committed to our residents’ quality of life. We apply our core values of People First, Create Exceptional Experiences, Embrace Change and Innovation, Balance Work and Play, and Inspire and Empower to every team member, resident, and partner.
Equal Employment Opportunity We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal‑opportunity workplace.
LIMITATIONS and DISCLAIMER: This job description only describes the general nature and illustrative level of work performed; it is not intended as an exhaustive list of tasks, responsibilities, and skills. Team members will be required to follow other job‑related instructions and to perform other duties requested by their supervisor in compliance with federal and state laws. Requirements are representative of minimum levels of knowledge, skills, and/or abilities necessary to perform each duty proficiently. Continued employment remains on an "at will" basis.
Seniority level: Entry level | Employment type: Full‑time | Job function: Sales and Management
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Responsibilities
Create exceptional experiences by responding promptly to inquiries and creating personalized follow‑up by email, phone, text or video to enhance the customer experience.
Establish a positive relationship with both internal and external customers.
Attract new residents through advertising, recording video tours of all vacant units, conducting lease tours in person or virtually, and encouraging referrals.
Manage the leasing process from first point of contact to move‑in.
Manage all leads in the lead management system and follow up using Legend’s best practices.
Actively engage in corporate outreach with existing corporate preferred employers, identifying and developing new relationships and opportunities through in‑person visits and frequent communication touch‑points, and conduct outreach to local businesses.
Participate in the resident retention program and renewal process.
Together with Property Managers and Assistants, organize and conduct resident events.
Consistently post engaging content to the social media account.
Create engaging resident communication such as flyers, newsletters, and videos.
Adopt and practice new leasing innovations as they are introduced by Legend.
Demonstrate behaviors that cultivate a positive work culture.
Commit to professional development, stay up to date with industry trends and changes, and attend training.
Qualifications
High school diploma or equivalent.
1+ years of experience in customer service or a sales environment.
Reliable transportation and a valid driver's license.
Benefits
Great compensation package and bonus plan.
100% employer‑paid health insurance.
Dental & vision insurance.
Paid time off – holidays, vacation, sick, administrative, and bereavement.
Company‑matched 401(k).
Tuition assistance.
About Us Legend Management Group is an apartment management group with communities in Maryland and Virginia that has served the area's most discerning residents for over 35 years. Legend received the 2024 Employee Choice Award through the Swift Bunny employee engagement survey program. The award demonstrates that Legend’s leaders care about team member feedback and are committed to creating positive, productive workplaces, minimizing employee turnover, and sustaining a culture where employees are valued. Our communities are staffed with caring, knowledgeable professionals committed to our residents’ quality of life. We apply our core values of People First, Create Exceptional Experiences, Embrace Change and Innovation, Balance Work and Play, and Inspire and Empower to every team member, resident, and partner.
Equal Employment Opportunity We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal‑opportunity workplace.
LIMITATIONS and DISCLAIMER: This job description only describes the general nature and illustrative level of work performed; it is not intended as an exhaustive list of tasks, responsibilities, and skills. Team members will be required to follow other job‑related instructions and to perform other duties requested by their supervisor in compliance with federal and state laws. Requirements are representative of minimum levels of knowledge, skills, and/or abilities necessary to perform each duty proficiently. Continued employment remains on an "at will" basis.
Seniority level: Entry level | Employment type: Full‑time | Job function: Sales and Management
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