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Thrasher Group

Customer Engagement Specialist

Thrasher Group, Omaha, Nebraska, us, 68197

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Pay Range: Starting at $18/hour Are you passionate about creating meaningful connections and making a real difference? As a Customer Engagement Specialist, you'll have the opportunity to elevate customer experiences while playing a vital role in ensuring efficient and effective customer support.

Job Duties: How You Win Everyday

Take inbound and make outbound calls to assist our customers in scheduling a free appointment with one of our experts.

Strive to meet or exceed your metrics for converting leads into scheduled appointments, while also focusing on appointment retention.

Collaborate effectively to ensure smooth communication and provide a personal touch with our homeowners.

Qualifications: What You Offer

Must be at least 18

Pre-employment screening includes, but isn’t limited to, a felony/misdemeanor background check

Minimum of 1-2 years of customer service experience

A history of reliable and consistent job longevity

Benefits: What We Offer

Medical insurance, dental insurance, flex spending, HSA, vision insurance, and life insurance

401(K) Retirement Savings up to a 5% match

Employer paid life insurance in the amount of $50,000

Comprehensive paid training

Career growth and development

Thrasher Group and their affiliates are an Equal Opportunity Employer. All employment offers are contingent upon the successful completion of a background check. We reserve the right to verify employment history, education, and any other information relevant to the hiring decision.

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