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Safelite AutoGlass

Lead Salesforce Engineer

Safelite AutoGlass, Columbus, Ohio, United States, 43224

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**A Brief Overview**The Lead Salesforce Engineer at Safelite works on an agile technology team, and is focused on building and operating digital experiences (websites and/or mobile apps) for Safelite clients and consumers. The Lead Salesforce Engineer has a deep technical knowledge of Salesforce and its integrations; they lead teams and supervise work on large projects and across multiple teams; and accomplish work through direction, delegation, and influence. They help set and maintain standards for the entire organization.The Lead Salesforce Engineer successfully manages cross-team commitments and work completion, and improves productivity of teammates across multiple teams. They work between and across teams almost as much as with their own, participate in major projects and initiatives within and between teams, and are consulted for large projects and called in to solve tricky problems.Reads specs and writes code according to specification using patterns and languages approved by Technical Lead and Architect; adhere to best practices and end-user requirementsCollaborates with Product Owner, UX, IT Leadership, and business stakeholders to plan changes to a product for enhancements and new features; demonstrates business knowledge by actively participating and providing relevant suggestions and insight.* 7-9 years of experience with Salesforce integrations and third-party tools, including knowledge of APIs, data migration, and system integration across Salesforce clouds (preferred)* Prior experience in configuration management, and release coordination (required)* Familiarity with managing or supporting licensing and permission management in Salesforce Service Cloud and other platforms (required)* Previous experience working across solutions or coordinating across different product areas. (cross-cloud Salesforce experience a plus)* Salesforce Service Cloud Knowledge* Excellent analytical and problem-solving abilities, with a data-driven mindset* Exceptional communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels* Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities* Experience with JiraSafelitewas founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite , the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops across all 50 U.S. states, while Safelite

provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services. **We’re People Powered:**Our people come first. We care about your well-being and we’ll give youto have a happy work/life.**We’re good at what we do:**we're proud of our 88% Net Promoter Score (NPS).**We’re big:** We’re owned by , the world’s largest vehicle glass company, spanning 40 countries across 6 continents.**We’re trustworthy:**We provide coverage to all U.S. drivers in all 50 states.**We give back:**Community service is important to us - we’ve even recycled 107K+ tons of glass to date.**We're diverse:** Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by , nor do we tolerate discrimination or harassment against our associates and clients.

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