The Salvation Army Southern California
Shelter Care Specialist
The Salvation Army Southern California, Yuba City, California, us, 95992
Shelter Care Specialist – The Salvation Army Southern California
The position is responsible for ensuring the care, safety and wellbeing of shelter participants residing at the Depot Family Crisis Center.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee daily operations of shelter residence & kitchen
Assist the Residential Programs Director in coordinating the shelter residence office and Shelter Support Staff
Conduct onboarding and orientation of new shelter participants
Coordinate and monitor daily/weekly chores for shelter participants
Conduct and monitor routine participant substance testing
Develop and coordinate a chore manual; and provide routine chore trainings
Train Shelter Support on the use of substance testing equipment
Coordinate room assignments and daily room inspections
Train and supervise kitchen assistants
Prepare, cook and serve meals
Order, inventory and manage food products, equipment and supplies
Monitor shelter for safety, security and cleanliness
Conduct weekly house meetings and maintain meeting minutes
Serve on the Emergency Disaster Services (EDS) team
Participate in weekly shelter care meetings
Participate in program and agency trainings as assigned
Maintain and monitor shelter logs
Maintain accurate participant records in various information management systems; and generate reports as requested
Maintain and execute confidential information according to HIPPA standards
Maintain a highly detailed and organized filing system
Ensure shelter utilizes mental health first aid, harm reduction and housing first principles
Check and respond to emails and voicemails on a regular basis
Adhere to confidentiality standards
Other duties as assigned
KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS
Knowledge of, and familiarity with, homeless services and social services
Ability to speak and write the English language at a high and professional level
High degree of confidentiality
Computer literate in Microsoft Office applications Word, Excel and Outlook preferred
Excellent communication skills, both written and verbal
Excellent and professional telephone etiquette and presence
High degree of organizational skills
Approach problem solving creatively
Strong ability to utilize a high level of time management and handling multiple tasks
CERTIFICATES, LICENSES, REGISTRATIONS
High school diploma or equivalent
A minimum of 2 year’s work experience in social services, food services, property management or human services
ServSafe Food Protection Manager Certification, accredited by the American National Standards Institute (ANSI)
Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle
Must be 21 years or older
Complete The Salvation Army vehicle course training
Must be able to successfully pass a criminal background check to include a DOJ Livescan Fingerprint check
PHYSICAL REQUIREMENTS
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
Ability to grasp, push, and/or pull objects
Ability to reach overhead
Ability to operate telephone
Ability to lift up to 25-40 lbs.
Ability to operate a computer
Ability to process written, visual, and/or verbal information
Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee daily operations of shelter residence & kitchen
Assist the Residential Programs Director in coordinating the shelter residence office and Shelter Support Staff
Conduct onboarding and orientation of new shelter participants
Coordinate and monitor daily/weekly chores for shelter participants
Conduct and monitor routine participant substance testing
Develop and coordinate a chore manual; and provide routine chore trainings
Train Shelter Support on the use of substance testing equipment
Coordinate room assignments and daily room inspections
Train and supervise kitchen assistants
Prepare, cook and serve meals
Order, inventory and manage food products, equipment and supplies
Monitor shelter for safety, security and cleanliness
Conduct weekly house meetings and maintain meeting minutes
Serve on the Emergency Disaster Services (EDS) team
Participate in weekly shelter care meetings
Participate in program and agency trainings as assigned
Maintain and monitor shelter logs
Maintain accurate participant records in various information management systems; and generate reports as requested
Maintain and execute confidential information according to HIPPA standards
Maintain a highly detailed and organized filing system
Ensure shelter utilizes mental health first aid, harm reduction and housing first principles
Check and respond to emails and voicemails on a regular basis
Adhere to confidentiality standards
Other duties as assigned
KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS
Knowledge of, and familiarity with, homeless services and social services
Ability to speak and write the English language at a high and professional level
High degree of confidentiality
Computer literate in Microsoft Office applications Word, Excel and Outlook preferred
Excellent communication skills, both written and verbal
Excellent and professional telephone etiquette and presence
High degree of organizational skills
Approach problem solving creatively
Strong ability to utilize a high level of time management and handling multiple tasks
CERTIFICATES, LICENSES, REGISTRATIONS
High school diploma or equivalent
A minimum of 2 year’s work experience in social services, food services, property management or human services
ServSafe Food Protection Manager Certification, accredited by the American National Standards Institute (ANSI)
Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle
Must be 21 years or older
Complete The Salvation Army vehicle course training
Must be able to successfully pass a criminal background check to include a DOJ Livescan Fingerprint check
PHYSICAL REQUIREMENTS
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
Ability to grasp, push, and/or pull objects
Ability to reach overhead
Ability to operate telephone
Ability to lift up to 25-40 lbs.
Ability to operate a computer
Ability to process written, visual, and/or verbal information
Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.
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