Heritage Home Service
Plumbing Comfort Advisor
Heritage Home Service – Worcester, MA
Overview Join Heritage Home Service as a Plumbing Comfort Advisor and leverage your experience to deliver exceptional service to homeowners. Hypothesize that you thrive on building lasting customer relationships and offering innovative plumbing solutions – this is your opportunity.
About Us At Heritage, excellence isn’t just a goal—it’s our way of life. We are dedicated to providing top‑tier service to our customers, employees, and the community. As a team member, you’ll play a pivotal role in contributing to our culture of continuous improvement, where every effort counts toward our long‑term success.
Mission As a Plumbing Comfort Advisor, you will drive business growth by promoting and selling our plumbing services to homeowners. You’ll build relationships, understand customers’ needs, and present customized solutions that address their specific requirements.
Key Responsibilities
Sales Prospecting – Identify and engage potential customers, conducting meetings to assess their plumbing needs.
Expertise – Develop in‑depth knowledge of our plumbing product offerings while staying current on industry trends.
Consultative Sales – Offer professional advice and recommend tailored solutions to meet customer requirements.
Proposals – Create and present detailed sales proposals that effectively communicate our value.
Sales Negotiation – Negotiate contracts and close sales deals efficiently.
Customer Relationships – Foster long‑term relationships to encourage repeat business and customer loyalty.
Tracking & Reporting – Maintain accurate records of sales activities and monitor performance against sales targets.
Market Insight – Keep an eye on market trends, sharing valuable feedback with leadership to help shape strategy.
Networking – Represent Heritage at industry events to generate leads and expand your professional network.
Qualifications
Proven sales experience in residential plumbing.
Strong knowledge of plumbing systems and energy‑efficient solutions.
Excellent communication, presentation, and negotiation skills.
Ability to work independently and collaboratively.
A passion for customer service and relationship building.
Proficiency in using sales software and tools.
Valid driver’s license (some travel required).
What We Offer
401(k) with up to 4% match
Health, Dental, and Vision Insurance
Short & Long‑Term Disability
Life Insurance
48 hours of holiday time annually
120 hours of personal, sick, and vacation time after 90 days
Financial Hardship Program
20% Family Discount on Services
Referral Bonus Programs
Take‑home truck, uniforms, phone, and tablet
Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.
Seniority level Entry level
Employment type Full‑time
Job function Management and Manufacturing
Industries Consumer Services
#J-18808-Ljbffr
Overview Join Heritage Home Service as a Plumbing Comfort Advisor and leverage your experience to deliver exceptional service to homeowners. Hypothesize that you thrive on building lasting customer relationships and offering innovative plumbing solutions – this is your opportunity.
About Us At Heritage, excellence isn’t just a goal—it’s our way of life. We are dedicated to providing top‑tier service to our customers, employees, and the community. As a team member, you’ll play a pivotal role in contributing to our culture of continuous improvement, where every effort counts toward our long‑term success.
Mission As a Plumbing Comfort Advisor, you will drive business growth by promoting and selling our plumbing services to homeowners. You’ll build relationships, understand customers’ needs, and present customized solutions that address their specific requirements.
Key Responsibilities
Sales Prospecting – Identify and engage potential customers, conducting meetings to assess their plumbing needs.
Expertise – Develop in‑depth knowledge of our plumbing product offerings while staying current on industry trends.
Consultative Sales – Offer professional advice and recommend tailored solutions to meet customer requirements.
Proposals – Create and present detailed sales proposals that effectively communicate our value.
Sales Negotiation – Negotiate contracts and close sales deals efficiently.
Customer Relationships – Foster long‑term relationships to encourage repeat business and customer loyalty.
Tracking & Reporting – Maintain accurate records of sales activities and monitor performance against sales targets.
Market Insight – Keep an eye on market trends, sharing valuable feedback with leadership to help shape strategy.
Networking – Represent Heritage at industry events to generate leads and expand your professional network.
Qualifications
Proven sales experience in residential plumbing.
Strong knowledge of plumbing systems and energy‑efficient solutions.
Excellent communication, presentation, and negotiation skills.
Ability to work independently and collaboratively.
A passion for customer service and relationship building.
Proficiency in using sales software and tools.
Valid driver’s license (some travel required).
What We Offer
401(k) with up to 4% match
Health, Dental, and Vision Insurance
Short & Long‑Term Disability
Life Insurance
48 hours of holiday time annually
120 hours of personal, sick, and vacation time after 90 days
Financial Hardship Program
20% Family Discount on Services
Referral Bonus Programs
Take‑home truck, uniforms, phone, and tablet
Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.
Seniority level Entry level
Employment type Full‑time
Job function Management and Manufacturing
Industries Consumer Services
#J-18808-Ljbffr