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Account Manager

Ziplyfiber, Everett, Washington, us, 98213

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Everett, United States | Posted on 10/28/2025

We're building the fibernetwork you deserve. Consistently fast, refreshingly straightforward and givingyou control. From our home base in Kirkland, Washington, we're connecting overone million homes and businesses across the states we serve with fiber internetthat works the way it should. No gimmicks, no gotchas. Internet shouldn’t getin the way of life: it should make it better.

Job Description Base Salary:

$28,080 to $43,750 annually DOE

Commission:

Targetcommission of $30,000 annually

Benefits:

Medical, dental, vision, 401k, flexiblespending account, paid sick leave and paid time off, parental leave, quarterlyperformance bonus, training, career growth and education reimbursementprograms.

We may be building internet, but we are reaching real people. Westrive to build relationships and provide customers and communities withrefreshingly great experiences.

Weemphasize our values in all our interactions:

Genuinely Caring:

O urcustomers and colleagues are people, and quite possibly our neighbors. We putourselves in their shoes and give them our full attention.

Empowering You

: Weempower our customers to choose the products that best meet their needs, and wesupport our employees to implement solutions that elevate the experiences ofour customers and coworkers.

Innovation and Improvement

: We always look for ways to make the experiences of our customers –and each other – better.

Earning Your Trust

: We earntrust by communicating simply and transparently as real people, not as acorporation.

Job Summary The Account Manager will beresponsible for generating sales in multi-family units in their respectiveassigned region. This includes networking with MDU property managers, assistantmanagers, leasing agents, and other property staff.

Essential Duties and Responsibilities

Drive creative sales strategies in multi-family properties that willincrease awareness and penetration

Host various community events within MDU properties, to get customers tosign-up for Ziply Fiber services

Make regular property visits to all MDU’s in assigned region, documentingkey learnings

Conduct door-to-door outreach to promote andsell fiber internet to residential customers.

Achieve or exceed daily activity goals (doorknocks, customer contacts, property visits) and monthly sales targets.

Build strong relationships and trust withprospective customers through professionalism and product expertise.

Training, Collaboration & Operational Support

Participate in e-learning, classroom sales training, and associatedcurriculum in tandem with Sales Trainer

Marketing team collaboration; offer strategy & communication,collateral material creation & distribution

Perform financial responsibilities to include operational expensetracking, processing mileage reimbursements, logging event expenses, and others

Monitor industry developments (technical, regulatory, and otherwise) andapply critical thinking for strategic and customer impact analysis

Other Duties

Performs other duties asrequired to support the business and evolving organization.

Minimum of six (6) months of sales and/or customerservice experience – OR – current or prior military service.

Must be committed to providing exceptional customerservice in a calm, professional manner.

Must be enthusiastic, persuasive, persistent, and beable to handle rejection in the selling process well.

Must work in an outside environment for extendedperiods in any season, with potential exposure to inclement weather.

Must have reliable transportation.

Must have and maintain a valid driver’s license,auto insurance, and satisfactory driving record.

Knowledge, Skills, and Abilities

Ability to prioritize and organize work effectivelyand be a self‑starter.

Ability to maintain confidentiality of company andcustomer information.

Ability to deal with public in a professional manner.

Abilityto work independently and apply sound judgment and reasoning skills to avariety of situations.

Abilityto drive on behalf of the company in a safe and responsible manner.

Abilityto multi‑task and collaborate effectively with other personnel to meetdeadlines.

Strongverbal and written communication, attention to detail, and organizationalskills.

Abilityto adjust to rapidly changing priorities and schedules.

WorkAuthorization Applicants must be currently authorized towork in the US for any employer. Sponsorship is not available for this position.

Physical Requirements Thephysical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking,or standing for prolonged periods of time. The employee must occasionally liftand/or move up to 25 pounds. Specific vision abilities required by the jobinclude close vision, distance vision, color vision, peripheral vision, depthperception, and the ability to adjust focus. This role involves driving withina specific region or territory and requires the ability to safely perform allfunctions of operating a motor vehicle.

Work Environment and Additional Information

Spends approximately80% of the time in an outside environment for extended periods in anyseason, with potential exposure to inclement weather.

Regularly requires climbing stairs,navigating driveways, and accessing homes or buildings with limitedaccessibility. Minimal time in an office environment.

This role involvesdriving within a specific region or territory and requires the ability tosafely perform all functions of operating a motor vehicle.

At all times, Ziply Fiber must be yourprimary employer. Unless otherwise prohibited by law, employees may not holdoutside employment nor be self-employed without obtaining approval in writingfrom Ziply Fiber. In holding outside employment or self-employment, employeesshould ensure that participation does not conflict with responsibilities toZiply Fiber or its business interests.

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