Social Finance, Inc. (SoFi)
Mortgage Loan Originator, Home Equity
Social Finance, Inc. (SoFi), Kansas City, Missouri, United States, 64101
The role
Mortgage Loan Originators (MLOs) drive SoFi Lending Corp.’s mortgage sales team by guiding members through the home‑equity mortgage origination process and creating a different kind of mortgage experience than the industry norm.
What you’ll do:
Evaluate initial loan applications and documentation to confirm creditworthiness and ability to repay
Complete initial analysis of applicants’ credit and income by verifying initial decisions and communicating this to the applicant
Communicate critical origination timeline, product, pricing, and underwriting requirements to all applicants
Perform outbound calls to applicants and coordinate the receipt of required documentation to move loans through the sales process to funding successfully
Communicate suspense, loan approval, and/or declinations to ensure the customer is always informed
Coordinate and manage realtors, builders, mobile signers, and other third parties
Oversee loan process to ensure timely delivery and content communication with the borrower of initial disclosures, changed circumstance re‑disclosing, delivery of closing disclosure, and closing documents
Improve upon and refine sales and customer service knowledge and techniques via ongoing training
Maximize the number of qualified loans funded monthly
Manage and maintain your pipeline of leads provided to you from a centralized lead generation engine
Ensure all leads provided are worked with the highest degree of urgency, meeting or exceeding customer expectations throughout the loan origination process
Originating Home Equity mortgages, but may originate 1st Lien mortgages as business needs shift
Qualifications
Professional demeanor and strong work ethic with the ability to establish and build working relationships with SoFi applicants, guiding them from initiation to successful completion of the loan process
Driven by high performance in a high‑expectation commission environment
Strong verbal and written communication skills
Industry‑leading pipeline management skills
Background or previous experience in financial services and sales in an inbound or outbound call center
Solid time‑management skills and the ability to prioritize activities
Ability to establish and maintain working relationships with team members
Computer literate with above‑average proficiency in MS Office and internet skills
Great telephone skills, including communicating clearly and effectively both verbally and in writing
Ability to learn and navigate multiple systems/applications/workflows
Ability to exhibit grace under pressure while navigating stressful work assignments efficiently and effectively
Ability to meet critical deadlines under stressful conditions
Self‑motivated and able to work independently
Able to move between tasks and duties quickly and efficiently
Excellent organizational and prioritization skills
Nice to have
Two to four (2‑4) years successful origination of loans; residential mortgage loan experience preferred but not required
Strong knowledge of federal, state, and/or regulatory requirements of mortgage lending
Good knowledge and understanding of mortgage products, pricing, and underwriting guidelines
Consultative sales skills in a mortgage sales organization
High‑volume transaction processing experience exhibiting the ability to follow written procedures and processes with a high level of accuracy and attention to detail
Any individual state mortgage licensing is considered a plus
Ability to obtain and maintain individual state license(s) and SAFE act compliance
Compensation and Benefits The base pay range for this role is $15 hourly. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. This role is also eligible for a commission and competitive benefits. To view all of our comprehensive and competitive benefits, visit our
Benefits at SoFi
page!
EEO Statement SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, disability, marital status, sexual orientation, genetic information, military status, or any other basis prohibited by applicable state or federal law.
Inclusivity and Accommodations SoFi is committed to an inclusive culture and offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Other Relevant Information Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Terms and Conditions Apply. SOFI RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS AND BENEFITS AT ANY TIME WITHOUT NOTICE.
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What you’ll do:
Evaluate initial loan applications and documentation to confirm creditworthiness and ability to repay
Complete initial analysis of applicants’ credit and income by verifying initial decisions and communicating this to the applicant
Communicate critical origination timeline, product, pricing, and underwriting requirements to all applicants
Perform outbound calls to applicants and coordinate the receipt of required documentation to move loans through the sales process to funding successfully
Communicate suspense, loan approval, and/or declinations to ensure the customer is always informed
Coordinate and manage realtors, builders, mobile signers, and other third parties
Oversee loan process to ensure timely delivery and content communication with the borrower of initial disclosures, changed circumstance re‑disclosing, delivery of closing disclosure, and closing documents
Improve upon and refine sales and customer service knowledge and techniques via ongoing training
Maximize the number of qualified loans funded monthly
Manage and maintain your pipeline of leads provided to you from a centralized lead generation engine
Ensure all leads provided are worked with the highest degree of urgency, meeting or exceeding customer expectations throughout the loan origination process
Originating Home Equity mortgages, but may originate 1st Lien mortgages as business needs shift
Qualifications
Professional demeanor and strong work ethic with the ability to establish and build working relationships with SoFi applicants, guiding them from initiation to successful completion of the loan process
Driven by high performance in a high‑expectation commission environment
Strong verbal and written communication skills
Industry‑leading pipeline management skills
Background or previous experience in financial services and sales in an inbound or outbound call center
Solid time‑management skills and the ability to prioritize activities
Ability to establish and maintain working relationships with team members
Computer literate with above‑average proficiency in MS Office and internet skills
Great telephone skills, including communicating clearly and effectively both verbally and in writing
Ability to learn and navigate multiple systems/applications/workflows
Ability to exhibit grace under pressure while navigating stressful work assignments efficiently and effectively
Ability to meet critical deadlines under stressful conditions
Self‑motivated and able to work independently
Able to move between tasks and duties quickly and efficiently
Excellent organizational and prioritization skills
Nice to have
Two to four (2‑4) years successful origination of loans; residential mortgage loan experience preferred but not required
Strong knowledge of federal, state, and/or regulatory requirements of mortgage lending
Good knowledge and understanding of mortgage products, pricing, and underwriting guidelines
Consultative sales skills in a mortgage sales organization
High‑volume transaction processing experience exhibiting the ability to follow written procedures and processes with a high level of accuracy and attention to detail
Any individual state mortgage licensing is considered a plus
Ability to obtain and maintain individual state license(s) and SAFE act compliance
Compensation and Benefits The base pay range for this role is $15 hourly. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. This role is also eligible for a commission and competitive benefits. To view all of our comprehensive and competitive benefits, visit our
Benefits at SoFi
page!
EEO Statement SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, disability, marital status, sexual orientation, genetic information, military status, or any other basis prohibited by applicable state or federal law.
Inclusivity and Accommodations SoFi is committed to an inclusive culture and offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Other Relevant Information Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Terms and Conditions Apply. SOFI RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS AND BENEFITS AT ANY TIME WITHOUT NOTICE.
#J-18808-Ljbffr