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Park Bank - Madison

Lead Teller

Park Bank - Madison, West Middleton, Wisconsin, United States

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Lead Teller — Park Bank, Madison Join to apply for the

Lead Teller

role at

Park Bank - Madison .

About Park Bank At Park Bank, we believe drive and ambition come from the heart. That achievement means different things to each of us, and there’s no one way to what’s next. Our story of achievement starts with each member of our team. No matter our job openings, we are always searching for great people to join our team. And while a culture‑fit is nice, a culture‑add is even better.

Lead Teller Overview As a Lead Teller, you are responsible for all aspects of the Teller role and additionally overseeing and maintaining accuracy for branch operations. This includes audit requirements, cash handling, procedures, variances, and scanning routines. Lead Tellers support the client experience by helping with escalated client issues, providing overrides, and problem resolution. You are expected to lead the branch by providing training and guidance to tellers and ensuring operational excellence.

Responsibilities

Interact with clients and other retail associates in a friendly and upbeat manner.

Demonstrate leadership and professionalism.

Process transactions for clients in a timely and accurate manner.

Abide by cash handling procedures and manage operational audits.

Oversee tellers and provide feedback on client experience.

Adhere to regulatory requirements and training.

Support with onboarding new tellers.

Show strong attendance and dependability.

Support client needs by asking open‑ended questions and effectively transitioning clients to the appropriate staff.

Education & Experience Required: High School Diploma or equivalent. Minimum 3‑5 years of related work experience; or equivalent combination of education and experience.

Preferred: Associate’s Degree or post‑secondary classes/degree.

Physical Demands Remaining in a stationary position, often standing or sitting for prolonged periods; adjusting or moving objects up to 10 pounds in all directions; repeating motions that may include wrists, hands, and/or fingers; communicating with others to exchange information.

Equal Opportunity Employer Park Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status and protected veteran status.

Other Legal Requirements All candidates selected for new employment with Park Bank will be required to submit to drug testing after a conditional offer.

Application Instructions Apply Online: ipc.us/t/0052E7711B1B4862

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Finance and Sales

Banking

Referrals Referrals increase your chances of interviewing at Park Bank - Madison by 2x.

Location Middleton, WI

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