Carsforsale.com
Job Overview
Do you have a talent for building relationships, solving problems, and turning challenging conversations into positive outcomes? As our Collections Specialist, you’ll play a key role in supporting dealerships nationwide by helping them stay current on their accounts and continue growing with us. You’ll use your communication skills to understand each client’s situation, find resolutions, and guide them toward successful payment solutions. Put your goal-driven mindset and people skills to work as you ask thoughtful questions, overcome objections, and create a supportive experience that strengthens long-term partnerships. Join Carsforsale.com, an established automotive software leader for over 25 years, and be part of a team committed to helping dealers stay on the road to success.
What You Will Do
Work with recently closed accounts to gather information and to collect final payment
Work with delinquent accounts to collect funds for past due, unpaid or declined payments
Research contact information on returned by post office invoices
Work with dealers on settlements
Make alternative payment arrangements on chargebacks as applicable
As the “face” of the company, represent Carsforsale.com with professionalism and integrity
You’ll Also Need
High School Diploma or equivalent and/or relevant experience
Previous experience working with customers and building relationships required
Previous Collections experience a plus
Must have basic computer skills
Effective listening skills are needed
Strong communication skills (verbal and written)
Ability to work independently as well as part of a team
Self-motivated and able to prioritize workloads, working independently or as part of a team
A Day in the Life
Energize your day with coffee, tea, juice, or soda. It’s all on the house!
Walk through our Talladega Tunnel or take a ride down the slide to grab a bite from our snack bar
Enjoy a lakeside lunch on our patio or grill some food in our outdoor kitchen
Take a break while practicing your golf skills in one of our virtual golf simulators. If golf isn’t your thing, play a game of pool, shuffleboard, or foosball!
#J-18808-Ljbffr
What You Will Do
Work with recently closed accounts to gather information and to collect final payment
Work with delinquent accounts to collect funds for past due, unpaid or declined payments
Research contact information on returned by post office invoices
Work with dealers on settlements
Make alternative payment arrangements on chargebacks as applicable
As the “face” of the company, represent Carsforsale.com with professionalism and integrity
You’ll Also Need
High School Diploma or equivalent and/or relevant experience
Previous experience working with customers and building relationships required
Previous Collections experience a plus
Must have basic computer skills
Effective listening skills are needed
Strong communication skills (verbal and written)
Ability to work independently as well as part of a team
Self-motivated and able to prioritize workloads, working independently or as part of a team
A Day in the Life
Energize your day with coffee, tea, juice, or soda. It’s all on the house!
Walk through our Talladega Tunnel or take a ride down the slide to grab a bite from our snack bar
Enjoy a lakeside lunch on our patio or grill some food in our outdoor kitchen
Take a break while practicing your golf skills in one of our virtual golf simulators. If golf isn’t your thing, play a game of pool, shuffleboard, or foosball!
#J-18808-Ljbffr