TechOp Solutions International
Customer Service Representative
TechOp Solutions is seeking Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment.
These individuals will play a critical role supporting our client's operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.
Recruiter Note Remote position, but candidate must reside within Tampa, FL or nearby cities.
Responsibilities
Answer and track incoming calls
Prepare and submit accurate, detailed reports in government systems
Accurately record all details in accordance with procedures
Conduct database and open-source research
Route and execute appropriate call escalation
Other duties, as assigned
Requirements
3+ years experience in a call center
Associate’s degree
Proven ability to multitask simultaneously communicating and inputting data
Strong written and verbal communication skills
Proficiency with telephony systems, CRMs, and Microsoft Office Suite
Experience in handling sensitive information
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Administrative
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at TechOp Solutions International by 2x
Get notified about new Call Center Representative jobs in Tampa, FL.
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These individuals will play a critical role supporting our client's operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.
Recruiter Note Remote position, but candidate must reside within Tampa, FL or nearby cities.
Responsibilities
Answer and track incoming calls
Prepare and submit accurate, detailed reports in government systems
Accurately record all details in accordance with procedures
Conduct database and open-source research
Route and execute appropriate call escalation
Other duties, as assigned
Requirements
3+ years experience in a call center
Associate’s degree
Proven ability to multitask simultaneously communicating and inputting data
Strong written and verbal communication skills
Proficiency with telephony systems, CRMs, and Microsoft Office Suite
Experience in handling sensitive information
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Administrative
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at TechOp Solutions International by 2x
Get notified about new Call Center Representative jobs in Tampa, FL.
#J-18808-Ljbffr