BioTalent Ltd
About the Role
Our client, a leading global medical communications agency, is seeking a dynamic and strategic
Vice President or Senior Vice President of Client Services
to join their expanding US leadership team. This is a newly created role driven by growth, offering the opportunity to lead major accounts, develop cross‑functional teams, and play a key role in shaping the agency’s commercial and medical affairs strategy across global clients.
The ideal candidate will have deep experience across
publications, medical affairs, and commercial medical communications , with a proven ability to manage large, cross‑functional teams across the
US and UK . This individual will serve as a strategic leader and client partner, overseeing account growth, operational excellence, and team performance.
Key Responsibilities
Leadership & Strategy
Lead and inspire cross‑functional client services teams across the US and UK, ensuring alignment, collaboration, and delivery excellence.
Drive account strategy and provide senior‑level oversight across publications, medical affairs, and commercial programs.
Partner with agency leadership to shape and implement long‑term client and business growth strategies.
Client Partnership
Serve as a trusted strategic advisor to senior‑level pharmaceutical and biotech clients.
Build and sustain strong client relationships, ensuring the highest levels of satisfaction and partnership.
Guide clients across global, regional, and US‑based initiatives, helping them meet key scientific and commercial objectives.
Business Development
Contribute to agency growth through proactive business development and client expansion.
Leverage existing industry relationships and networks to generate new client opportunities and introductions.
Lead or support proposal development, pitch presentations, and organic account growth efforts.
Operational Excellence
Oversee project delivery quality, budget management, and profitability across assigned accounts.
Ensure effective collaboration across medical, scientific, creative, and digital teams.
Mentor and develop account teams, fostering a culture of accountability, innovation, and excellence.
Qualifications
10+ years of experience within
medical communications, publications, medical affairs, or commercial communications , ideally within an agency environment.
Bachelor’s degree required;
degree in a life science, healthcare, or related field strongly preferred
Proven experience leading
large, cross‑functional client service teams
across the US and UK.
Strong commercial acumen and success driving
account growth and new business development .
Track record of managing senior‑level pharmaceutical/biotech clients across multiple therapy areas.
Deep understanding of the
pharma lifecycle
and the integration of med affairs, publications, and commercial strategies.
Exceptional leadership, communication, and client partnership skills.
#J-18808-Ljbffr
Vice President or Senior Vice President of Client Services
to join their expanding US leadership team. This is a newly created role driven by growth, offering the opportunity to lead major accounts, develop cross‑functional teams, and play a key role in shaping the agency’s commercial and medical affairs strategy across global clients.
The ideal candidate will have deep experience across
publications, medical affairs, and commercial medical communications , with a proven ability to manage large, cross‑functional teams across the
US and UK . This individual will serve as a strategic leader and client partner, overseeing account growth, operational excellence, and team performance.
Key Responsibilities
Leadership & Strategy
Lead and inspire cross‑functional client services teams across the US and UK, ensuring alignment, collaboration, and delivery excellence.
Drive account strategy and provide senior‑level oversight across publications, medical affairs, and commercial programs.
Partner with agency leadership to shape and implement long‑term client and business growth strategies.
Client Partnership
Serve as a trusted strategic advisor to senior‑level pharmaceutical and biotech clients.
Build and sustain strong client relationships, ensuring the highest levels of satisfaction and partnership.
Guide clients across global, regional, and US‑based initiatives, helping them meet key scientific and commercial objectives.
Business Development
Contribute to agency growth through proactive business development and client expansion.
Leverage existing industry relationships and networks to generate new client opportunities and introductions.
Lead or support proposal development, pitch presentations, and organic account growth efforts.
Operational Excellence
Oversee project delivery quality, budget management, and profitability across assigned accounts.
Ensure effective collaboration across medical, scientific, creative, and digital teams.
Mentor and develop account teams, fostering a culture of accountability, innovation, and excellence.
Qualifications
10+ years of experience within
medical communications, publications, medical affairs, or commercial communications , ideally within an agency environment.
Bachelor’s degree required;
degree in a life science, healthcare, or related field strongly preferred
Proven experience leading
large, cross‑functional client service teams
across the US and UK.
Strong commercial acumen and success driving
account growth and new business development .
Track record of managing senior‑level pharmaceutical/biotech clients across multiple therapy areas.
Deep understanding of the
pharma lifecycle
and the integration of med affairs, publications, and commercial strategies.
Exceptional leadership, communication, and client partnership skills.
#J-18808-Ljbffr