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Ernest Doe & Sons Limited

Experienced Parts Advisor – Sutterton

Ernest Doe & Sons Limited, Lincolnshire, Illinois, United States, 60069

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We are currently recruiting for an experienced Parts Advisor to join our existing and established team at our Sutterton branch, based in Lincolnshire.

Reporting directly to the Parts & Retail Manager, you will be responsible for assisting with the day-to-day queries regarding agricultural machinery and specialist vegetable machinery parts from customers and technicians. Your role will be to ensure delivery of excellent customer service at all times by dispatching and dealing with customer orders and helping with enquiries relating to the products and services supplied by the Company either face to face or over the telephone.

Required Skills/Experience

Excellent communication skills with the ability to deal diplomatically with customers and colleagues in a polite and professional manner

Good knowledge of Specialist Vegetable and Agricultural machinery

Excellent people skills and enjoy working with the general public

Good understanding of the products we sell

Familiarity of working in a retail environment and showroom experience (desirable)

Enjoy working in a busy atmosphere and can cope under pressure during busy periods

Good communication skills: face to face, email and telephone

General computer skills and familiarity with email and internet use

Excellent numeracy and literacy skills

Attention to detail and accuracy with numbers, handling of cash, and card payments

A team player-capable of working alone or with other team staff

Able to use own initiative

Smart & presentable appearance

Motivated by sales and targets

Job Categories: Country Store, Parts & Retail

Job Type: Permanent, Full Time

Job Location: Sutterton

Ref No: WS2260

Additional Information

Start Date: Immediate, but subject to successful candidate’s notice period

Hours: 39 hours per week basic – 8am to 5pm Monday to Thursday, 8am to 4pm Friday, Saturdays as per rota. Overtime paid at time and a half on completion of 39 hours Monday to Friday

Pay: £Competitive, depending on experience

Annual leave: 32 days including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)

Apply For This Job Please use the form to submit your job application. We can only consider applicants who are eligible to work in the UK.

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20 branches across East Anglia, the South East and East Midlands

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