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HOPICS

Employment Specialist

HOPICS, Los Angeles, California, United States, 90079

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Job Details

Title: Employment Specialist Division: HOPICS FLSA: Non-Exempt- Full Time Supervisor: Employment Advancement Manager Pay Range or Rate: TBD Revised: 3.21.2022 Summary

Under the direction of the Employment Advancement Manager, the Employment Specialist will provide case coordination and employment services for the participants enrolled in our family programs. Essential Functions

Collect, interview, and assess client information regarding education, previous employment experience, skills, interest, qualifications, and personal information. Administer Employment Readiness Assessment to gather further information about the client’s readiness for employment and refer clients to appropriate employment opportunities. Assist clients with identifying possible career options and providing job placement assistance. Link clients with the local Work Source Center. Assist clients with developing and assembling information for and the completion of job applications and resumes. Draw from existing contacts and cultivate a network of prospective employers to promote placement of HOPICS clients. Conduct cold calls to potential employers. Travel to worksites to outreach to/recruit prospective employers; transport clients to interviews, job fairs, or other agencies to obtain necessary documents for employment. Establish rapport with clients and employers to aid in successful achievement of client and contractual goals. Meet with employees/employers to discuss performance and offer suggestions for improvement when necessary. Responsible for oversight of Transitional Service Employee program and staff. Collaborate with the Southeast Los Angeles Work Source Portal. Develop and maintain current industry data on employers, labor market trends, placements, program outcomes, sources of service, and current job openings/leads. Assist with coordination and implementation of referrals and linkage with internal programs and other agencies. Provide Quality Assurance to ensure orderly and updated files (paper and electronic - scanning). Coordinate with community agencies for needed client services. Supervise client progress and provide follow up services up to 6 months after exiting the program. Outreach and develop working relationships with other agencies whose services benefit clients. Track agency’s compliance with performance targets. Assist in trainings and provide support to staff, providers, and project partners. Enter case notes into CHAMP and HMIS within 48 hours of client encounter. Submit weekly reports on referrals and placements every Friday. Monitor and reinforce client progress and document issues as needed (behavioral contract; termination forms; progress notes). Plan, coordinate and co-host at least three job fairs per fiscal year in collaboration with the Southeast Work Source portal. Represent HOPICS in community events and outreach activities. Contribute to meeting contractual performance targets and division-wide goals. Attend required trainings and maintain professional boundaries in line with SSG’s Code of Ethics and HOPICS’ Core Values. Represent the Agency professionally at meetings and community events. Maintain client files/records in compliance with HIPAA & CFR42 and other funding requirements for audits. Regular attendance required. Other duties as needed. Secondary Functions

Perform other duties as assigned by the Senior Manager for Housing Services. Minimum Qualifications - Knowledge, Skills And Abilities Required

Associates Degree in Social Services or other administrative, business or housing field from an accredited or state-approved college or university, with a minimum of two (2) years of related experience working with homeless individuals and families. OR five years’ experience in social services; case management and homeless program experience preferred. If in recovery, a minimum of three (3) years of being drug and alcohol free is required. Working knowledge of Microsoft Word, Excel, and other database programs. Knowledge of resource development, case management and documentation. Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds. Bilingual, read, write and speak Spanish. Ability to communicate effectively, both written and orally. Verification of Employment Eligibility and Background Clearance. TB test required (not more than 3 months prior to hire, or within 7 days after Date of Hire, and renewed annually thereafter). CPR and First Aid Certification required within 30 days of employment with the company; valid Driver’s License and auto insurance required. Reliable transportation is required. Experience working with homeless families and children, including DCFS experience and placing homeless families into permanent housing. Mandatory Covid19 Vaccination Requirement

COVID-19 Vaccination Required: All staff are required to be fully COVID-19 vaccinated and to submit vaccination record to the HR Department during new hire orientation. Fully COVID-19 vaccinated (2 weeks from last vaccination dose to be considered fully vaccinated). Maintain and uphold Agency mission statement, values, policies, procedures, and principles. Non-Essential Qualifications

None Supervisory Responsibilities

This position does not have any supervisory responsibilities. Environmental Conditions (Working Conditions)

This position works in client-friendly environments and may require visiting shelters and homeless access centers as part of duties. Local automobile travel is required. Some responsibility to work in noisy environments with children and adults present. Physical Requirements

Typical activities include sitting, standing, typing, thinking, writing, walking, driving, carrying up to 25 lbs, listening, speaking. Mental Requirements

This position requires the ability to handle constant distractions, interruptions, and changes in priorities while processing information and thinking critically. Special Service for Groups is an Equal Opportunity/Affirmative Action Employer Seniority level

Entry level Employment type

Full-time Job function

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