Maintenance Technician - Student Housing

JOB PURPOSE: Maintenance Technicians perform a variety of responsibilities, including work orders, grounds and common area clean-up and maintenance, and maintaining good resident relations. PRIMARY DUTIES & RESPONSIBILITIES:

will always include those specifically assigned by the immediate supervisor. Providing excellent service to residents, guests, employees, and contractors. Completing all routine service requests within 24 hours at the direction of Maintenance Supervisor. Ensuring the clean condition of the community at all times. Maintaining the maintenance shop according to policy. Reporting maintenance issues to the Maintenance Supervisor and Community Manager for review. Assisting in other tasks as directed by the Maintenance Supervisor. Spot cleaning the model and vacant units daily. Daily/Weekly:

Meetings: Meet daily with Maintenance Supervisor to review work orders and assignments. Communicate all maintenance concerns. Expect to receive a daily list of assignments and directions from Maintenance Supervisor. Timekeeping: Keep a record of hours using company-provided forms. Obtain approval for overtime from Maintenance Supervisor or Community Manager. Common Area Inspection/Pick-up: Walk common areas daily before 9 am, looking diligently for maintenance issues. Peak Day Trash Pickup: Inspect all grounds and ensure cleanliness as directed by Maintenance Supervisor. Make-Ready Preparation: Complete turns per schedule, install vendor lock within 24 hours of receiving keys, communicate issues, ensure work is approved before starting, and complete a checklist with signatures. Work orders: Complete as directed, ensuring 24-hour response policy. Key Change-Outs: Change vendor lock as directed, document in CSR. On Call: Provide coverage during non-business hours, rotation on larger properties. Breezeway Cleanliness: Enforce trash standards, report violations daily. Pool Maintenance: Log and maintain pool chemicals daily per local code. Logs: Maintain MSDS/OSHA/EPA logs daily, stay updated on MSDS sheets. Maintenance Inventory: Report needed supplies to Supervisor. Weekend Coverage: Provide coverage as scheduled weekly. Monthly:

Scheduled Inspections: Perform monthly checks on car, breezeway, safety, and trip hazards. Monthly Safety Meeting: Attend to stay informed and communicate safety issues. Quarterly/Ongoing:

Quarterly Unit Inspections: Replace filters, inspect units, and place community policy notices. Equipment Inventory: Report missing or broken equipment, verify inventory, and advise on needs. Education: Update on certifications, ensure licenses are current. Move-Out/Move-In:

Vendor Assistance: Coordinate with vendors and provide input. Unit Punch: Complete as directed. Qualifications:

Knowledge of electrical, plumbing, HVAC, and basic construction. Mechanical aptitude and willingness to learn. Ability to read, write, and communicate effectively. Mathematical skills: add, subtract, multiply, divide. Common sense and ability to follow instructions. Professional demeanor and excellent customer service skills. Good communication and teamwork skills. Organized, detail-oriented, patient, and able to work under pressure. Effective time management, confidentiality, and ability to follow directions. Own tools, ability to climb, work from ladders, and lift heavy loads. Availability to work weekends, overtime, and be on call. Education and Experience:

High school diploma or GED, or 1-3 months related experience/training, or equivalent. Certifications/ Licenses:

Certified HVAC as required. Valid driver’s license and proof of insurance.

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