MAPCO Express
Customer Service Rep - #974 - Middlefield, OH
MAPCO Express, Hayes Corners, Ohio, United States
Customer Service Rep - #974 - Middlefield, OH
MAPCO Express is hiring a Customer Service Representative. Responsibilities include providing exceptional customer service, operating cash registers, restocking merchandise, and maintaining a clean and organized store environment. Ideal candidates have strong communication skills and can work in a fast-paced retail setting.
Responsibilities
Meet company customer service standards.
Follow company cash control policies and procedures.
Adhere to all laws and regulations regarding the sale of any government regulated products and services.
Detail cleaning of store interior and exterior according to company standards.
Stock and rotate products including coolers and/or freezers.
Complete training activities and meet minimum job performance standards.
Follow the company's general rules of conduct and code of ethics.
Other duties as assigned.
Qualifications
Must have a people first mentality; every team member and guest deserve a great experience
Value time and use your time effectively and efficiently
Get first-hand customer information and use it for improvements in products and services
Customer service experience desired
Ability to perform multiple tasks at one time
Read, understand, and speak English at an eighth-grade level
Comprehend and perform basic math skills
Understand, comprehend, and perform basic computer and point-of-sale skills
Education and Experience
High School diploma or GED is required
Prior retail experience is preferred
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.
Employment details
Seniority level: Entry level
Employment type: Full-time
Job function: Customer Service
Industries: Retail
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Responsibilities
Meet company customer service standards.
Follow company cash control policies and procedures.
Adhere to all laws and regulations regarding the sale of any government regulated products and services.
Detail cleaning of store interior and exterior according to company standards.
Stock and rotate products including coolers and/or freezers.
Complete training activities and meet minimum job performance standards.
Follow the company's general rules of conduct and code of ethics.
Other duties as assigned.
Qualifications
Must have a people first mentality; every team member and guest deserve a great experience
Value time and use your time effectively and efficiently
Get first-hand customer information and use it for improvements in products and services
Customer service experience desired
Ability to perform multiple tasks at one time
Read, understand, and speak English at an eighth-grade level
Comprehend and perform basic math skills
Understand, comprehend, and perform basic computer and point-of-sale skills
Education and Experience
High School diploma or GED is required
Prior retail experience is preferred
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.
Employment details
Seniority level: Entry level
Employment type: Full-time
Job function: Customer Service
Industries: Retail
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