People Inc.
Shift
Monday-Friday 8:30am-4:30pm
Hourly Pay Rate $23
Job Overview The Service Coordinator will provide general case management and referral services and link ESSHI qualifying tenants within the project to supportive services or medical services provided by public agencies or private practitioners within the general community. The service coordinator will assess service needs, determine eligibility for public services, and coordinate the delivery of service with the appropriate state and local agencies.
Essential Functions / Responsibilities
Provides linkage and referral to services for ESSHI qualifying tenants.
Coordinate appropriate benefits, entitlements and services.
Provides evaluation of health needs, psychological and social needs and link to needed services.
Provide formal case management with assessment and development of an individualized service plan with periodic re-assessment, monitoring, discharge and arranging for services.
Maintains up-to-date knowledge of senior issues including state entitlement programs, changes/revisions regarding Case Management and other appropriate community programs.
Participates in case conferences/service plan meetings at a minimum of 4 times a year and specific training programs/services with public and private agencies.
Provides information and assistance to tenants and participates in tenant move outs as needed.
Annual training is required in areas of aging process, elder care, disability services, federal/state entitlement programs, legal and liability issues, drug and alcohol use and abuse by the elderly and mental health issues.
Maintains confidentiality and processes, and utilizes potentially sensitive information according to agency and departmental policies.
Provide representation for benefit eligibility interviews – e.g., Medicaid, Food Stamps, Medicare, Social Security, etc.
Responsible for oversight of students, volunteers, aides or other individuals as assigned.
Provide eviction prevention activities.
Conduct bi‑annual surveys to assess resident needs and interests.
Provide information on site 12 times a year from community agencies/members including budgeting, legal, credit counseling, tax preparation, etc.
Advocate on behalf of tenant and family.
Educate tenants, families, and staff on available community resources.
Acts as a liaison between community agencies, tenants and families.
Provide ongoing monitoring of service delivery.
Completes all required documentation including all tenant‑related services provided.
Provides crisis management in services as needed.
Compile and maintain resource materials.
Complies with all agency policies and procedures.
Other duties as assigned.
Minimum Qualifications
Bachelor’s degree with preference for background in gerontology, psychology or counseling.
Service Coordinator/Case Manager experience with senior population preferred.
Working knowledge of aging process and awareness of community services and programs preferred.
Ability to travel to various locations including Erie, Niagara, Chautauqua and Monroe counties.
Ability to organize, plan and manage caseloads.
Must have sound judgment, flexibility, dependability and good writing skills.
Ability to handle multiple tasks simultaneously.
Supervisory Responsibilities
Responsible for oversight of students, volunteers, residential aides or other individuals as assigned.
Why People Inc? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurance, tuition reimbursement, career mentoring, shift incentives, on‑demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the region’s most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one‑on‑one with people who have disabilities and helping them in all aspects of daily life takes someone who’s dedicated, caring and compassionate – that’s how we treat our employees.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Government Administration
Location Buffalo, NY (Cheektowaga, NY)
#J-18808-Ljbffr
Hourly Pay Rate $23
Job Overview The Service Coordinator will provide general case management and referral services and link ESSHI qualifying tenants within the project to supportive services or medical services provided by public agencies or private practitioners within the general community. The service coordinator will assess service needs, determine eligibility for public services, and coordinate the delivery of service with the appropriate state and local agencies.
Essential Functions / Responsibilities
Provides linkage and referral to services for ESSHI qualifying tenants.
Coordinate appropriate benefits, entitlements and services.
Provides evaluation of health needs, psychological and social needs and link to needed services.
Provide formal case management with assessment and development of an individualized service plan with periodic re-assessment, monitoring, discharge and arranging for services.
Maintains up-to-date knowledge of senior issues including state entitlement programs, changes/revisions regarding Case Management and other appropriate community programs.
Participates in case conferences/service plan meetings at a minimum of 4 times a year and specific training programs/services with public and private agencies.
Provides information and assistance to tenants and participates in tenant move outs as needed.
Annual training is required in areas of aging process, elder care, disability services, federal/state entitlement programs, legal and liability issues, drug and alcohol use and abuse by the elderly and mental health issues.
Maintains confidentiality and processes, and utilizes potentially sensitive information according to agency and departmental policies.
Provide representation for benefit eligibility interviews – e.g., Medicaid, Food Stamps, Medicare, Social Security, etc.
Responsible for oversight of students, volunteers, aides or other individuals as assigned.
Provide eviction prevention activities.
Conduct bi‑annual surveys to assess resident needs and interests.
Provide information on site 12 times a year from community agencies/members including budgeting, legal, credit counseling, tax preparation, etc.
Advocate on behalf of tenant and family.
Educate tenants, families, and staff on available community resources.
Acts as a liaison between community agencies, tenants and families.
Provide ongoing monitoring of service delivery.
Completes all required documentation including all tenant‑related services provided.
Provides crisis management in services as needed.
Compile and maintain resource materials.
Complies with all agency policies and procedures.
Other duties as assigned.
Minimum Qualifications
Bachelor’s degree with preference for background in gerontology, psychology or counseling.
Service Coordinator/Case Manager experience with senior population preferred.
Working knowledge of aging process and awareness of community services and programs preferred.
Ability to travel to various locations including Erie, Niagara, Chautauqua and Monroe counties.
Ability to organize, plan and manage caseloads.
Must have sound judgment, flexibility, dependability and good writing skills.
Ability to handle multiple tasks simultaneously.
Supervisory Responsibilities
Responsible for oversight of students, volunteers, residential aides or other individuals as assigned.
Why People Inc? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurance, tuition reimbursement, career mentoring, shift incentives, on‑demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the region’s most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one‑on‑one with people who have disabilities and helping them in all aspects of daily life takes someone who’s dedicated, caring and compassionate – that’s how we treat our employees.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Government Administration
Location Buffalo, NY (Cheektowaga, NY)
#J-18808-Ljbffr