Overview
This Privacy Policy ("Policy") applies to PSP Group, LLC, its affiliates, subsidiaries, divisions and designees ("PSP" or "we"). This Policy describes how Pet Supplies Plus collects, shares, uses, and safeguards customer personal information ("Personal Information"). This Policy covers Personal Information we collect anywhere including our Pet Supplies Plus retail stores, our websites at PetSuppliesPlus.com, PetSuppliesPlusEmail.com, and any other websites where we post this Policy (collectively the "Site"). This Policy also applies to Personal Information we may collect, share, and use from emails and other communications you receive from us. By accessing, viewing, or using this site, you acknowledge that you have read, understand, and agree with this Privacy Policy and our Terms of Use. If you do not wish to be bound by this Privacy Policy and our Terms of Use, please do not use this Site.
Information we collect
We may automatically collect information when you come to our Site. This information helps us improve our Site and your experience on our Site.
Automatic Anonymous Information
What we collect automatically includes information about the computer or device you use to come to our Site. This may include the software that runs your computer, the type of software you use to access and search the internet, the service you use to go online, and the internet address assigned to your computer. This information helps us make our Site work better with your systems. We also collect data about how you use our Site such as the times you come to our Site and for how long. We may also know what websites you went to before and after our Site. It is not uncommon for online stores to collect this type of data. The information that is automatically submitted to us by your computer or device is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you.
Cookies
Like many websites, our Site uses "cookie" technology. A "cookie" is a small data file. Our Site may store cookies on your hard drive. Cookies help us know when you come back to our Site and remember information about you, such as products you prefer and your log-in information. Personal Information may be tied to these cookies. This is to provide a better shopping experience and faster checkout. You can set your browser to not accept cookies, however some services on our Site may not be available.
Our company and our trusted third parties may share anonymous versions of user information collected at this site. We may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information.
Interest Based Advertising
Mouse Movements and Keystrokes
Pixel Tags
Third Party Analytics
Third Party Reviews
We may also use companies to help us collect information about our products or instore experiences. These companies may use their own cookies and web beacons on our Site.
Personal Information
You may give us "Personal Information" that tells us who you are and other things about you. Personal Information we may collect includes your name, postal address, telephone number, e-mail address, and loyalty account number. We may also collect your username and password.
We may collect demographic data from surveys or third parties. Demographics help us know our customers, such as age, gender, and what type of pets you own.
We may collect information you give us when you buy or use our products and services (services include grooming, nail trimming, and pet wash), create or update loyalty accounts, and contact us. We may also collect your information when you enter our contests or sweepstakes, take our surveys, interact with us on social media, and sign up for our newsletters and other communications.
Children’s Online Privacy
Our Site is designed for a general audience. We do not knowingly solicit or collect personal information from children under 13 as defined by COPPA. If you are a parent or guardian and believe that we have collected such personal information, please contact us.
Use of Information
When you submit Personal Information to us, you understand that you are agreeing to allow us to use your Personal Information to, among other things:
Operate and improve our Site, business and services. We may keep a customer database and other business records for reasonable periods.
Provide customer service to you.
Communicate with you about contests, promotions, rewards, events, and special offers from Pet Supplies Plus and select partners.
Find products and services you may like based on your past orders and activities.
Send business communications, including confirmations, invoices, notices, updates, product alerts, and administrative messages.
Detect, prevent and enforce against fraudulent, malicious or illegal acts.
Run contests, sweepstakes, programs and surveys.
Transfer Personal Information to third party vendors, consultants and other service providers ("Vendors"). Your Personal Information is captured in the United States for processing by Pet Supplies Plus and our Vendors. These laws may require us to disclose Personal Information to the United States government and other authorities.
Combine Personal Information with information from third parties, if allowed by law, to correct your Personal Information and improve your experience.
Meet legal, regulatory, insurance, security and processing requirements.
For other purposes with your consent or as permitted or required by law.
Disclosure of Personal Information
We do not rent or sell your personal information to third parties. We will not disclose your personal information for third parties’ marketing purposes except as described in this policy or with your consent. We may disclose your Personal Information to third parties:
With your consent for third party marketing purposes subject to their own privacy policies.
As needed to meet legal, regulatory, insurance, audit, and security requirements.
For legal reasons if we believe access, use, preservation or disclosure is necessary to meet applicable law or enforce our Terms of Service, protect against fraud or harm, or respond to emergency situations.
In connection with a proposed or actual merger, sale of assets, financing or acquisition.
We may share information that does not directly identify you (aggregated or anonymous).
Information Choice and Access
You can opt-out of Pet Supplies Plus Marketing Communications and, if you opted-in to sharing with third party marketers, you can opt-out of that too. You may also request access or changes to your Personal Information.
Follow opt-out instructions in promotional emails or contact us with detailed requests. If you opt-out of marketing communications, you may still receive business communications.
Security of Personal Information
Pet Supplies Plus takes reasonable steps to protect Personal Information; however, we do not guarantee that unauthorized disclosure will never occur.
Questions or Concerns
If you have questions or concerns about how we use your Personal Information, please contact us.
Changes/Updates to this Policy
If we intend to use or disclose Personal Information differently than stated, we will inform you and display the effective date at the top of the page.
Supplemental Privacy Notices
This Policy includes state-specific notices for California, Colorado, Connecticut, Oregon, Texas, and Virginia. See the respective sections for details on information collection, use, rights, and how to exercise them.
Contact Information
If you have questions or comments about this Notice or wish to exercise your rights, please contact us. For specific state notices, follow the links or contact information provided within each section.
#J-18808-Ljbffr
This Privacy Policy ("Policy") applies to PSP Group, LLC, its affiliates, subsidiaries, divisions and designees ("PSP" or "we"). This Policy describes how Pet Supplies Plus collects, shares, uses, and safeguards customer personal information ("Personal Information"). This Policy covers Personal Information we collect anywhere including our Pet Supplies Plus retail stores, our websites at PetSuppliesPlus.com, PetSuppliesPlusEmail.com, and any other websites where we post this Policy (collectively the "Site"). This Policy also applies to Personal Information we may collect, share, and use from emails and other communications you receive from us. By accessing, viewing, or using this site, you acknowledge that you have read, understand, and agree with this Privacy Policy and our Terms of Use. If you do not wish to be bound by this Privacy Policy and our Terms of Use, please do not use this Site.
Information we collect
We may automatically collect information when you come to our Site. This information helps us improve our Site and your experience on our Site.
Automatic Anonymous Information
What we collect automatically includes information about the computer or device you use to come to our Site. This may include the software that runs your computer, the type of software you use to access and search the internet, the service you use to go online, and the internet address assigned to your computer. This information helps us make our Site work better with your systems. We also collect data about how you use our Site such as the times you come to our Site and for how long. We may also know what websites you went to before and after our Site. It is not uncommon for online stores to collect this type of data. The information that is automatically submitted to us by your computer or device is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you.
Cookies
Like many websites, our Site uses "cookie" technology. A "cookie" is a small data file. Our Site may store cookies on your hard drive. Cookies help us know when you come back to our Site and remember information about you, such as products you prefer and your log-in information. Personal Information may be tied to these cookies. This is to provide a better shopping experience and faster checkout. You can set your browser to not accept cookies, however some services on our Site may not be available.
Our company and our trusted third parties may share anonymous versions of user information collected at this site. We may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information.
Interest Based Advertising
Mouse Movements and Keystrokes
Pixel Tags
Third Party Analytics
Third Party Reviews
We may also use companies to help us collect information about our products or instore experiences. These companies may use their own cookies and web beacons on our Site.
Personal Information
You may give us "Personal Information" that tells us who you are and other things about you. Personal Information we may collect includes your name, postal address, telephone number, e-mail address, and loyalty account number. We may also collect your username and password.
We may collect demographic data from surveys or third parties. Demographics help us know our customers, such as age, gender, and what type of pets you own.
We may collect information you give us when you buy or use our products and services (services include grooming, nail trimming, and pet wash), create or update loyalty accounts, and contact us. We may also collect your information when you enter our contests or sweepstakes, take our surveys, interact with us on social media, and sign up for our newsletters and other communications.
Children’s Online Privacy
Our Site is designed for a general audience. We do not knowingly solicit or collect personal information from children under 13 as defined by COPPA. If you are a parent or guardian and believe that we have collected such personal information, please contact us.
Use of Information
When you submit Personal Information to us, you understand that you are agreeing to allow us to use your Personal Information to, among other things:
Operate and improve our Site, business and services. We may keep a customer database and other business records for reasonable periods.
Provide customer service to you.
Communicate with you about contests, promotions, rewards, events, and special offers from Pet Supplies Plus and select partners.
Find products and services you may like based on your past orders and activities.
Send business communications, including confirmations, invoices, notices, updates, product alerts, and administrative messages.
Detect, prevent and enforce against fraudulent, malicious or illegal acts.
Run contests, sweepstakes, programs and surveys.
Transfer Personal Information to third party vendors, consultants and other service providers ("Vendors"). Your Personal Information is captured in the United States for processing by Pet Supplies Plus and our Vendors. These laws may require us to disclose Personal Information to the United States government and other authorities.
Combine Personal Information with information from third parties, if allowed by law, to correct your Personal Information and improve your experience.
Meet legal, regulatory, insurance, security and processing requirements.
For other purposes with your consent or as permitted or required by law.
Disclosure of Personal Information
We do not rent or sell your personal information to third parties. We will not disclose your personal information for third parties’ marketing purposes except as described in this policy or with your consent. We may disclose your Personal Information to third parties:
With your consent for third party marketing purposes subject to their own privacy policies.
As needed to meet legal, regulatory, insurance, audit, and security requirements.
For legal reasons if we believe access, use, preservation or disclosure is necessary to meet applicable law or enforce our Terms of Service, protect against fraud or harm, or respond to emergency situations.
In connection with a proposed or actual merger, sale of assets, financing or acquisition.
We may share information that does not directly identify you (aggregated or anonymous).
Information Choice and Access
You can opt-out of Pet Supplies Plus Marketing Communications and, if you opted-in to sharing with third party marketers, you can opt-out of that too. You may also request access or changes to your Personal Information.
Follow opt-out instructions in promotional emails or contact us with detailed requests. If you opt-out of marketing communications, you may still receive business communications.
Security of Personal Information
Pet Supplies Plus takes reasonable steps to protect Personal Information; however, we do not guarantee that unauthorized disclosure will never occur.
Questions or Concerns
If you have questions or concerns about how we use your Personal Information, please contact us.
Changes/Updates to this Policy
If we intend to use or disclose Personal Information differently than stated, we will inform you and display the effective date at the top of the page.
Supplemental Privacy Notices
This Policy includes state-specific notices for California, Colorado, Connecticut, Oregon, Texas, and Virginia. See the respective sections for details on information collection, use, rights, and how to exercise them.
Contact Information
If you have questions or comments about this Notice or wish to exercise your rights, please contact us. For specific state notices, follow the links or contact information provided within each section.
#J-18808-Ljbffr