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Quality Buick GMC

Body Shop Estimator

Quality Buick GMC, Albuquerque, New Mexico, United States, 87101

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Body Shop Collision Estimator — Collision Center

Location:

Albuquerque, NM Quality Dealerships is seeking an experienced

Collision Estimator

to blueprint damage, write accurate estimates, and partner with insurers to restore vehicles to OEM standards. You’ll own the customer experience from intake to delivery while driving cycle time, accuracy, and CSI. Why You’ll Love This Role

Stable, high-volume dealership collision center with strong parts support Modern tools (CCC ONE/Mitchell/Audatex) and documented blueprint process Paid training (I-CAR/OEM) and clear advancement path Competitive pay with performance incentives Comprehensive benefits (medical, dental, vision, retirement) What You’ll Do

Perform complete

blueprint

(disassembly, photos, lines, ops) to capture all repair needs up front Write accurate estimates in

CCC ONE / Mitchell / Audatex

using OEM procedures and P-pages Coordinate with insurers/DRP partners; negotiate and document

supplements

efficiently Communicate repair status to customers; set expectations and maintain high satisfaction Partner with Parts to pre-order long-lead items and validate pricing/supersessions Document pre/post scans, calibrations (ADAS), and sublet operations per OEM/insurer guidelines Schedule jobs, manage repair plans, and help the team hit touch-time and cycle-time targets Ensure complete, compliant, and auditable RO documentation What You’ll Bring

Professional collision estimating experience (dealership or high-quality independent) Fluency with CCC ONE, Mitchell, or Audatex and digital photo documentation Strong knowledge of OEM repair procedures and parts/materials operations Clear customer communication and insurer negotiation skills Organized, detail-driven, and comfortable managing multiple vehicles in process Valid driver’s license and insurable driving record Nice to Have

I-CAR Platinum / ASE B6 Damage Analysis DRP experience and familiarity with scorecards/compliance ADAS calibration workflow knowledge and sublet management Shop Tools & Process

CCC ONE (preferred) with estimator tablets and photo suite OEM service information and documented blueprint/QC flow Computerized measuring, frame benches, and calibration partners Integrated parts procurement and supplement discipline to reduce delays How We Measure Success

Estimate accuracy and

first-time blueprint capture

(low supplement rate) Cycle time, touch time, and on-time delivery CSI/Net Promoter outcomes and complaint-free handoffs DRP scorecards: documentation, severity control, re-key/returned estimate rates Parts/materials gross integrity and policy compliance Compensation & Benefits

Competitive base pay with commission/bonus opportunities Health, dental, vision, and retirement benefits Paid training and professional development Modern facility and team-first culture About Quality Dealerships

Family-owned and serving Albuquerque since 1957, our reputation for quality repairs is built on process, craftsmanship, and customer care. Join a collision team that backs its estimators with tools, parts, and support.

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