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Erickson Senior Living

Medicare Sales & Customer Service

Erickson Senior Living, Ocean Grove, New Jersey, United States

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Health Insurance Resource Manager



Erickson Senior Living Location: Seabrook Village by Erickson Senior Living (Tinton Falls, NJ) The Health Insurance Resource Manager (HIRM) is the professional insurance resource to community residents and families, serving as the primary health insurance liaison to the Community Executive and Leadership Team. Position: 32 hours per week, full‑time, 4 or 5 days per week on site at Seabrook. Benefits

A culture of diversity, inclusion, equity and belonging, built on our mission, vision and values Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law 401k for all team members 18 and over with a company 3% match Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age 30% discount on food and drinks at on‑site dining venues, plus additional healthy choice meal options at discounted prices Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones Growth opportunities – grow with the company as we open new communities and expand on our existing ones Compensation: $44,000 – $47,000 per year, plus eligibility for annual bonus & commissions. Responsibilities

Review employer group coverage to aid residents and/or family members in understanding their benefits. Be knowledgeable of all applicable CMS regulations and guidelines of specific Medicare Advantage Plans. Create sales events to help residents make sound choices about their health care insurance coverage needs. Assist residents in evaluating employer sponsored or other supplemental insurance options during Open Enrollment. Conduct Erickson Advantage specific marketing activities using CMS‑approved materials. Complete all management‑required reports pertaining to prospect tracking and reporting. Provide prompt service – respond to benefit questions and resolve inbound queries in a timely manner. Provide feedback and escalations to senior management regarding necessary member care or coverage issues. Fully participate in community resident prospecting events, help register prospective new residents, conduct tours and answer questions about community activities and amenities. Participate in community‑sponsored events during core hours, evenings and weekends. Qualifications

At least 3 years of work experience or relevant coursework. Strong organizational, verbal, and written communication skills. Proficiency in using all Microsoft Office applications. Health insurance license in NJ will be required. Seniority Level

Entry level Employment Type

Full‑time Job Function

Human Resources Industries

Hospitals and Health Care Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

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