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American Avenue Property Management LLC

Residential Maintenance Technician

American Avenue Property Management LLC, Louisville, Kentucky, us, 40201

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Residential Maintenance Technician

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American Avenue Property Management LLC

Location: Louisville, KY

Role Overview As a Property Engineer (PE), you’ll play a key role in ensuring tenant satisfaction by inspecting, repairing, and maintaining homes. You’ll proactively identify and address issues, setting the standard for our relationship with tenants through excellent service and communication.

Perform general maintenance and repairs, including Carpentry, HVAC, Plumbing, and Electrical work.

Travel from home to home within your metro daily.

Conduct property inspections, secure homes, and complete vacancy/wellness checks.

Handle minor pre-renovation repairs, utility inspections, and basic troubleshooting.

Manage move-in/out meetings and property turnovers.

Maintain and document property conditions using handheld technology (e.g., iPad, iPhone).

Key Qualities For Success

Trustworthy: Be the friendly, reliable point of contact for residents, neighbors, and code enforcement.

Ownership: Take full responsibility for work orders, setting realistic expectations, communicating timelines, and following through to resolution.

Clear Communication: Keep residents informed every step of the way, ensuring they know the next steps and expected completion dates.

Qualifications

Schedule: Must be willing to work Wednesday to Sunday (Monday + Tuesday off).

Multi-Trade Knowledge: Proficient in carpentry, plumbing, HVAC, electrical work, and property turns. Must be advanced in plumbing and HVAC (certifications highly preferred).

Customer-Focused: Strong communication skills for positive resident and team interactions.

Tools and Transportation: Must own tools and have a truck or van.

Licensing & Location: Valid driver’s license required; reside within reasonable proximity.

Problem-Solving Skills: Excellent troubleshooting and analytical abilities.

Tech-Savvy: Comfortable using handheld devices for work orders and updates.

Code Knowledge: Familiar with building codes, EPA, and OSHA regulations.

Professionalism: Maintains a reliable, professional appearance.

Perks And Benefits

Industry leading hourly rate.

Bonus: Best in class bonus incentives every month tied to performance.

Guaranteed Hours: We guarantee at least 40 hours of work, or we will make up the difference.

Gas/Vehicle Reimbursement – 65.5 cents per mile.

PTO, fully covered Health/Dental, 401K, and more.

Growth opportunities with promotion ladder based on performance milestones.

Tool Reimbursement policy.

Streamlined technology to help route, assign, and manage your workflow.

This position is ideal for professionals who are passionate about creating safe, comfortable homes and are looking for a role with autonomy, responsibility, and the chance to make a positive impact.

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