Keffer Automotive Group
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Service Advisor
role at
Keffer Automotive Group . 1 month ago Be among the first 25 applicants Qualifications
Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements
Spend time indoors in air-conditioned areas. Sitting, standing, walking, bending, twisting, and/or stooping on a regular basis. Kneeling and/or squatting on a regular basis. Lifting over 50 lbs infrequently. Reaching and/or lifting overhead regularly. Climbing stairs. Repetitive hand/finger movements, grasping/grabbing, pushing, and pulling on a regular basis. Expectations
Devote yourself to ensuring customer satisfaction. Determine management, production, and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system for projects. Establish and review personal performance goals. Understand business terminology and stay updated on technology changes. Follow lawful directions and work rules. Participate in performance management. Interact positively with others and uphold confidentiality policies. Work evening, weekend, and holiday hours as needed. Job-Specific Expectations
Determine costs and completion dates; communicate with customers. Analyze progress, delegate tasks, and utilize resources efficiently. Ascertain correct parts, diagnose problems, and produce accurate estimates. Assist technicians and handle warranty items properly. Become proficient with the computer systems used for parts and service management. Manage repair orders and address customer complaints empathetically. Greet customers courteously, conduct transactions efficiently, and promote additional services. Keep customers informed about delays or additional work. Additional Details
Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Retail This job posting appears active as of now. It is not marked as expired.
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Service Advisor
role at
Keffer Automotive Group . 1 month ago Be among the first 25 applicants Qualifications
Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements
Spend time indoors in air-conditioned areas. Sitting, standing, walking, bending, twisting, and/or stooping on a regular basis. Kneeling and/or squatting on a regular basis. Lifting over 50 lbs infrequently. Reaching and/or lifting overhead regularly. Climbing stairs. Repetitive hand/finger movements, grasping/grabbing, pushing, and pulling on a regular basis. Expectations
Devote yourself to ensuring customer satisfaction. Determine management, production, and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system for projects. Establish and review personal performance goals. Understand business terminology and stay updated on technology changes. Follow lawful directions and work rules. Participate in performance management. Interact positively with others and uphold confidentiality policies. Work evening, weekend, and holiday hours as needed. Job-Specific Expectations
Determine costs and completion dates; communicate with customers. Analyze progress, delegate tasks, and utilize resources efficiently. Ascertain correct parts, diagnose problems, and produce accurate estimates. Assist technicians and handle warranty items properly. Become proficient with the computer systems used for parts and service management. Manage repair orders and address customer complaints empathetically. Greet customers courteously, conduct transactions efficiently, and promote additional services. Keep customers informed about delays or additional work. Additional Details
Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Retail This job posting appears active as of now. It is not marked as expired.
#J-18808-Ljbffr