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Palm Harbor Homes

Customer Service Reps

Palm Harbor Homes, Waco, Texas, United States, 76796

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Join to apply for the Customer Service Reps role at Palm Harbor Homes, Waco, TX.

Responsibilities

Represents the company through telephone contact by answering calls, assisting customers with warranty issues and helping retailers to improve delivery service

Perform a variety of administrative tasks as needed

Provides customers and coworkers with a remarkable experience

Demonstrate a good work ethic based on principles of honesty and integrity

Maintain office files are accurate

Performs various other job duties as assigned and needed

Qualifications

1 - 2 years’ experience in customer service

High School Diploma or equivalent

Ability to multi-task in a fast paced environment

Ability to prioritize tasks and self-management

Effective planning and organization skills

Experience with MS Word, MS Excel, computer knowledge

Excellent listening skills and be able to offer solutions to unique situations

Attention to detail and self-management

Consistently provide excellence in Customer Service

Strong communication skills, patience and phone skills

Empathetic outlook and the ability to work on a team

Maintain a good attendance record

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